As the trusted home improvement store near you, Lowe’s in Durant, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees were praised for their helpfulness, while many customers reported long wait times and unhelpful staff.
Product Availability
Customers frequently noted issues with product availability and order accuracy, often finding items out of stock despite online listings.
Store Organization
The store was described as disorganized, with misplaced items and difficulty in locating products, leading to frustration among shoppers.
Staff Knowledge
Many reviews indicated a lack of knowledge among staff, with customers often feeling unsupported when seeking assistance.
HR
Hunter Romano
3 days ago
1.0
Avoid the online ordering at all cost. Double billed me in the morning and took all afternoon to cancel orders shipped all over the state.
Receiving staff was friendly though, they did get it cancelled.
DF
Dennis Fisher
Jan 2, 2026
5.0
Shy at the front desk went ABOVE and BEYOND in helping me with a tough issue. She was very courteous and professional!!!
JT
james treat
Dec 15, 2025
1.0
Its stained
They blew a window deal.
JB
Jacob Bell
Dec 14, 2025
1.0
Don't use curb side pick up waste of your time
AL
Amanda Lawson
Dec 5, 2025
5.0
You’re getting 5 stars because of Jimmie R. In Durant. I was lost and he helped me and about 5 other people, while making me feel comfortable the whole time he did it with a smile on his face. That means a lot this day and age. Jimmie R is the the reason I will go back bc without him I can’t do it. It’s like he was my Dad. 🙃but hey you can’t get much luckier than that the store was full of product. Good store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Durant, OK?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Durant, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's Home Improvement provide apart from selling products?
Lowe's offers installation services including appliances, flooring, cabinets, doors, roofing, HVAC, fencing, and more to assist with your home improvement projects.
Are there any recycling services available at Lowe's Home Improvement?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries.
What nearby services can I use in Durant after visiting Lowe's Home Improvement?
Nearby you can visit Antojitos Alvarado food truck for dining, or use Minute Key locksmith services for key needs.
If I am traveling to Lowe's Home Improvement, what nearby hotels can I stay at in Durant?
Nearby hotels include Hampton Inn & Suites Durant and Holiday Inn Express & Suites, both conveniently located for travelers.
Where can I get propane near Lowe's Home Improvement in Durant?
Blue Rhino Propane Exchange is a nearby place where you can get propane services close to Lowe's.