Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Claremore, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1746 South Lynn Riggs Boulevard, Claremore, OK
74019, United States
Hours
Reviews
4.1
1,829 reviews
5 stars
996
4 stars
453
3 stars
167
2 stars
56
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with experiences of unhelpful or rude employees and difficulty in finding assistance.
Product Availability
Customers frequently encountered issues with product availability and discrepancies between online inventory and in-store stock.
Store Cleanliness
Several reviews highlighted cleanliness issues, particularly in the restrooms, which detracted from the overall shopping experience.
Employee Helpfulness
While some customers praised specific employees for their helpfulness, there were numerous complaints about the lack of assistance from staff.
Delivery Issues
Customers expressed frustration with delivery and order fulfillment problems, including delays and incorrect items.
- SDSarah Doser4 days ago5.0Getting almost everything you need for your house repairs and more. The workers and nice and very helpful.
- AAAnaliesaNov 15, 20251.0I am heartbroken. Yesterday, while shopping with my husband, the young employees helping us were making fun of another customer nearby. He was elderly and polite, but a slow shopper. The employee helping him seemed patient and polite, answering his questions, but the ones with us kept laughing at him behind his back (only 10 ft away!), saying he was making her late for her break. My heart broke. Do they like being made fun of? One day they will be old and want patient help at a store. Sometimes I’m a slow shopper or need to ask questions. Will they treat me the same? Then after a few minutes of assistance, they told me they wouldn’t help me find the item I want to buy, because they’d have to look for it in a book. So, even though they’re being paid to help customers, they literally told me to google it instead. They weren’t even busy. There were no other customers around and the store was empty. Perhaps I can see why. There are so many respectful ways this could have been handled. I have a lot of compassion, but this should be taken seriously by management.
- GBGayle BorlandelliNov 1, 20251.0I have been fighting this since summer. Lowes fleet truck damaged my and my neighbors yard. I have been passed around, lied to and ignored. I want them to come out and fix what they did and they won't take responsibility. Not even a delivery for us. They think this will go away if they ignore me. We do not shop there anymore and I think they are a despicable company. What kind of CEO and other forms of top management do they have that they don't care what happens with the lack of care that their employees inflict on others. So I called like I was told to. Same BS. We will escalate this blah blah. They damaged my property and neighbors property and they don't care. What kind of people run this place. I have heard nothing. Sorry place. Lowes deserves a 0
- SSStacyOct 25, 20251.0They don't honor the life time warranty on their craftsman tools very disappointed that's a ripoff in my book
- WWWoAinnii WanderlustOct 22, 20253.0About a month ago, we needed a price check on a piece of paneling. No Lowe's employees were around. We eventually found a female employee walking in one of the aisles. She appeared bothered and reluctant to assist but said she would price check on the item. She walked away "to check". Waited 15 minutes and she never came back so we left. Otherwise it's convenient to shop because the biggest competitor, Home Depot is a bit farther out. Going to start taking note of employee names to report their poor performance on delivering customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Claremore, OK offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, gardening supplies, and more. They also provide installation services such as appliance installation, flooring installation, and roofing installation.
What are the store hours for Lowe's Home Improvement in Claremore?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or operating at reduced hours.
Does Lowe's in Claremore offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Claremore?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Nearby restaurants include El Charro, a Mexican restaurant, Braum’s Ice Cream & Dairy Store for desserts, KFC for fast food chicken, RibCrib BBQ for barbecue, and Da Vinci's Italian Restaurant for Italian cuisine. These offer convenient dining options during your visit.
What nearby medical facilities are close to Lowe's in Claremore for emergencies or healthcare needs?
Nearby medical facilities include Ascension St. John Urgent Care, Regional Medical Laboratory, St. John Clinic Urgent Care Claremore, and various doctors like Michael K. Cooper and Helen Franklin, MD, providing emergency and medical services.
Are there nearby hotels where out-of-town customers can stay when visiting Lowe's in Claremore?
Yes, nearby hotels include Motel 6 Claremore, Hampton by Hilton, and Hampton Inn & Suites Claremore, offering convenient accommodations close to Lowe's.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History before shipping back. In-store returns require proof of purchase at the customer service desk or a return barcode from your order details.
Does Lowe's provide assistance for tax-exempt purchases?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store at Lowe's.