As the trusted home improvement store near you, Lowe’s in Claremore, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed feedback on customer service; some employees are praised for being helpful, while others are reported as rude or unhelpful.
Product Availability
Frequent issues with inventory management and product availability, leading to customer frustration.
Store Cleanliness
Concerns raised about cleanliness, particularly in restrooms, impacting overall customer experience.
Delivery Issues
Customers reported problems with order fulfillment and delivery, including delays and incorrect items.
Employee Knowledge
Inconsistent knowledge among staff regarding products and services, leading to customer dissatisfaction.
KP
Katie Prouse
Dec 29, 2025
5.0
To the two young ladies that helped me tonight load up a water heater. I truly appreciate the amazing customer service!
KL
kyle lewis
Dec 23, 2025
1.0
Bought a brand new LG washer/dryer combo from Lowe’s in Claremore Oklahoma which they raved on being the best and would be perfect for our family of 4 and all we would have to do is put the load in and start it and walk away but we have had nothing but trouble with it since day one with no one at the Claremore store helping us so we contacted LG themselves they sent someone out and they said they have no idea why they would sell it like that cuz it in fact is not meant for a family of 4 is is meant for a single person that doesn’t do but one maybe two loads a week!… long story short they don’t know their products like they say and they just wanna make a sell and that is it and now we are stuck with a washer/dryer combo that doesn’t work at all for our family and will not work for our family! Very disappointing in the team at Lowe’s in Claremore Oklahoma definitely won’t buy or would not recommend buying from them!
TP
Timothy Peck
Dec 14, 2025
5.0
I went in to find some mistletoe for this season. Couldn't find any, so I asked a customer service representative for help . She looked it up and found out what Isle it was in. I would never have found it where it was.
Sometimes you just have to ask.
CP
Christina Perkins
Dec 12, 2025
1.0
The sheet saw has been down for a week because we were told the employees are cutting treated wood with it. We drove over 40 miles to get a piece of plywood but needed it cut down to fit in our vehicle. We tried talking to Mark at the Pro desk who had zero solutions or empathy for our problem. Next time we will just go to Home Depot or another place.
LN
Lori Nagel
Dec 6, 2025
1.0
Had a can of paint mixed on 12-5-25 at 6:30p. The kid working the counter mixed it with the wrong base and did not print a color label for the top of the can. Unfortunately, I didn’t know this until the following a day after I already spent hours painting.
I went back to Lowe’s to purchase a second can of the same color, only to find out that the color was mixed wrong and the color I was given last night was not only NOT the color I requested but also a ‘mystery color’ and the only way to try to get a matching color is to drive back home, retrieve the first can of paint and bring it back for the paint clerk to try to color match whatever color the kid last night mixed up.
At $50 a can, plus the supplies (rollers, brushes, tape) and the time spent applying the paint and the additional gas and travel time I am extremely disappointed in Lowe’s. I’m going to pay a little more and shop at Ace where the service is much not only kind and courteous, but the staff exhibit great attention to detail and go above and beyond to help.
EDIT to Add: The lady who was working 12-6-25 around 11:30a was equally unhelpful. She showed no remorse or care that a completely random color was mixed and offered no compensation for the situation given that she sent us back to get the original can of paint and could clearly see the color label was never printed and put in the lid of the can and the wrong base was clearly used to mixed the paint. She just “matched” it the “best she could” and sent us packing. GREAT experience!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Claremore, OK offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, gardening supplies, and more. They also provide installation services such as appliance installation, flooring installation, and roofing installation.
What are the store hours for Lowe's Home Improvement in Claremore?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or operating at reduced hours.
Does Lowe's in Claremore offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Claremore?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Nearby restaurants include El Charro, a Mexican restaurant, Braum’s Ice Cream & Dairy Store for desserts, KFC for fast food chicken, RibCrib BBQ for barbecue, and Da Vinci's Italian Restaurant for Italian cuisine. These offer convenient dining options during your visit.
What nearby medical facilities are close to Lowe's in Claremore for emergencies or healthcare needs?
Nearby medical facilities include Ascension St. John Urgent Care, Regional Medical Laboratory, St. John Clinic Urgent Care Claremore, and various doctors like Michael K. Cooper and Helen Franklin, MD, providing emergency and medical services.
Are there nearby hotels where out-of-town customers can stay when visiting Lowe's in Claremore?
Yes, nearby hotels include Motel 6 Claremore, Hampton by Hilton, and Hampton Inn & Suites Claremore, offering convenient accommodations close to Lowe's.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History before shipping back. In-store returns require proof of purchase at the customer service desk or a return barcode from your order details.
Does Lowe's provide assistance for tax-exempt purchases?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store at Lowe's.