Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bixby, OK Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,508 reviews
5 stars
898
4 stars
349
3 stars
98
2 stars
47
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Staff Knowledge
Several customers highlighted the helpfulness and expertise of specific staff members, particularly in departments like paint and appliances.
Store Organization
The store is generally described as clean and well-organized, but some customers noted issues with staff availability and long wait times.
Product Availability
Customers appreciate the variety of products available, although some reported that not all items were in stock.
Negative Experiences
Multiple reviews mention frustrating experiences with customer service, including issues with returns and online orders.
- OPOscar PriddyNov 15, 20255.0Lowe’s on 111th and Memorial has a great selection of products and great prices. The staff is great. Karen is always happy to help and check everyone out.
- DKDionicia McCallum KelleyNov 14, 20255.0Always have friendly service and helpful staff.
- BBBobby BuchananNov 11, 20251.0Ordered a refrigerator. We were given a deliver window of Sunday afternoon. The time kept getting pushed back and pushed back until it was after 9 pm. No one ever showed up, called or otherwise communicated. We speak to customer service on Monday, who told us the order has been marked as us not ready to receive it. News to us, since this was the first time since ordering it that we ever actually spoke to anyone. We get another delivery time for Tuesday, with them telling us that we would have priority. We get aessage saying that we would be 13th in line for delivery on Tuesday, with a deliver window of 3 pm on, which is a really strange way to prioritize a delivery. Fine, whatever. They get here and the fridge is damaged, so we'll be going through the whole process a third time. We will never order another appliance from Lowe's. If the third delivery time isn't a charm, we'll be cancelling the order completely.
- RARandom AccountNov 4, 20251.0Horrible experience. Went to buy a stove and I believe Bobby was his name that helped. He had a snobby attitude and when I asked if he had the one I wanted in-stock he was like I don't know the only way I know if if I manly scan every one then starts scanning ones I was not even interested in or even looked at. He said I had to have it delivered and I must buy accessories or they will not deliver i asked if I can just pick up he said no. They wanted $40 for delivery. I told him I needed one today and didn't want to pay a delivery fee and will check the other lows that was 5 miles away he very rudely said no other store has any and your going to spend $40 just in gas. I don't know what he drives but it does not cost me $40 in gas to go 5 miles. I ended up going to the orange box and they were supper nice and friendly they even offered FREE delivery and I did not have to buy accessories.
- BSBo StahlOct 22, 20255.0I've been very impressed everytime I've gone here with the customer service and the appliance staff. It is now our store of choice in the area for home repair supplies.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bixby, OK?
You can find a variety of products including appliances, tools, paint, patio furniture, home décor, plumbing supplies, flooring, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bixby, OK?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's in Bixby, OK offers both in-store pickup and delivery services.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You'll also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
What nearby dining options are available near Lowe's Home Improvement?
Nearby dining options include Chili's Grill & Bar and Josh's Sno Shack, great places to grab a meal or dessert before or after your visit.
Are there any nearby ATMs close to Lowe's in Bixby for convenient cash access?
Yes, there are several nearby ATMs including those at Bank of Oklahoma and LibertyX Bitcoin ATM, making it easy to access cash during your visit.
Can I find real estate services near Lowe's Home Improvement in Bixby?
Yes, there are multiple real estate agents and services nearby, such as Selah Ruffman-Realtor-Associate, Quinton Cassidy - Chinowth & Cohen Realtors, and Harwellhometeam, which could assist if you're looking for home buying or selling services.
Does Lowe's in Bixby offer installation services for the products purchased?
Yes, Lowe's offers a wide range of installation services including appliance installation, flooring, cabinetry, lighting, plumbing fixtures, and more to help complete your home improvement projects.