As the trusted home improvement store near you, Lowe’s in Bartlesville, OK offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report poor service and lack of assistance.
Product Availability
Numerous complaints about items being out of stock, particularly larger appliances, leading to frustration among customers.
Store Environment
The store is generally described as clean and organized, but there are concerns about the reliance on self-checkout and the lack of staff engagement.
Staff Attitude
While some staff members are noted for their friendliness and helpfulness, others are criticized for being unmotivated or dismissive.
CA
Chris Atkins
5 days ago
1.0
I went to the Bartlesville Lowe’s this morning to see if I could order a marble tile that was marked on clearance. I went to the Pro counter and at first the interaction was professional. The associate explained the item was on clearance and might not be able to be ordered and said she would check. When I mentioned that it also wouldn’t let me order it online, her attitude immediately changed. She flipped her monitor around and spoke to me in a rude, annoyed, and hostile tone, as if I was wasting her time. Even as I decided to walk away, she continued to act hostile, and her “sorry about that” came across as forced and sarcastic rather than sincere. There was no reason for the behavior. I left and went to Home Depot instead. As a veteran and a customer who spends a significant amount of money at Lowe’s, this experience was very disappointing and unacceptable.
DF
Daniel Forster
Jan 3, 2026
1.0
Extremely rude manager wouldn’t help me figure out why my Lowe’s coupon wouldn’t work. Just kept saying it had to be used with a Lowe’s credit card when in fact I know that is wrong. When she couldn’t find it in the fine print she started acting childish and told me I didn’t know what I was talking about. Finally said she refuses to manually add the discount. Where to they find these useless managers these days. My dad who is a senior citizen and veteran was also treated very poorly by the appliance department. So I won’t tbe shoping at this Lowe’s anymore.
CS
Carl Smith
Jan 3, 2026
5.0
Friendly employees
TS
Ty Spears
Dec 15, 2025
5.0
Ordered a bead nailer. Got notified it was in and in a locker. Drive to B'ville. Scan code, grab nailer, go! Easy peasy!
DD
Diana
Dec 3, 2025
5.0
You can build anything in there You want if you know how , garden centers my happy place.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bartlesville, OK?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, plumbing, storage solutions, tools, and more.
What are the Lowe's Home Improvement store hours?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sunday. Holiday hours may vary.
Does Lowe's Home Improvement in Bartlesville offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or by logging in to your MyLowe’s account. You will also receive email updates when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa for payment.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe’s offers a variety of installation services including appliances, cabinetry, flooring, lighting, doors, and more.
Does Lowe's in Bartlesville provide any recycling services?
Yes, Lowe’s offers electronics and battery recycling services.
Which nearby places can I visit along with Lowe's Home Improvement to meet my home needs?
Near Lowe's, you can visit Blue Rhino Propane Exchange for propane supply, minuteKEY for locksmith services, and Verizon or Russell Cellular for mobile phone needs, making it convenient to fulfill various home and personal requirements in one trip.
Where can I find beauty and spa services near Lowe's Home Improvement in Bartlesville?
Nearby beauty and spa options include Benefit Cosmetics BrowBar, Great Clips hair salon, Hair by Brooke A cosmetology school, Beauty by Kallee, and Ulta Beauty, perfect for a relaxing visit before or after shopping at Lowe's.
Are there dining options near Lowe's Home Improvement in Bartlesville?
You can enjoy a meal at nearby restaurants like Panda Express, a convenient fast-food option close to Lowe's.