Find everything you need for home upgrades at Lowe’s in Ardmore, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability and stock management, leading to frustration during their shopping experience.
Store Navigation
Navigating the store can be challenging, with some customers struggling to find items and receiving inadequate assistance from staff.
Pricing
Prices were noted as being higher than competitors, which led some customers to consider shopping elsewhere.
Store Cleanliness
The store was generally described as clean and well-stocked, contributing positively to the shopping experience.
BK
Barbara King
4 days ago
1.0
This store has the rudest, most useless employees i have ever encountered!
PS
Polo Samaniego
Dec 28, 2025
5.0
Lowe’s is my go-to store, but navigating the garden section for frost protection blankets was a bit of a challenge. Although the app listed a specific location, the product wasn't where it was supposed to be. After searching on and off for over a week, I assumed the stock just hadn't been moved to the floor yet. I was very fortunate to run into Mason; he greeted me warmly and took the time to help. Even though he initially saw the same incorrect location in the system, he didn't give up until we found it. I’m so thankful for his help!
SB
Savannah Bennett
Dec 28, 2025
5.0
Love the ease of the home air filter replacement subscription, keeps you on track.
TH
Tim Henderson
Dec 23, 2025
5.0
This was a nice home improvement store experience for a change. I was able to find someone to help me relatively quickly, and they seem to be happy about it. Even though they were busy and the lines were pretty stacked up at the registers they move folks through efficiently, and the cashiers were very pleasant and helpful.
LM
Lindsey Markcum
Dec 19, 2025
5.0
I’ve always loved shopping at Lowe’s, which makes this experience especially disappointing. Tonight, I called ahead out of courtesy to ask whether paint could be mixed about an hour before closing. I completely understood the policy about paint needing to be purchased before mixing, and I appreciated that the store said they were willing to help.
Unfortunately, the experience went downhill due to the behavior of an employee named Don, who mixes paint. She was very rude on the phone and continued to be rude once we arrived at the store. She placed our paint on a smaller counter that we weren’t even standing at, didn’t communicate with us at all, and her overall attitude made us feel unwelcome. We didn’t expect special treatment—just basic courtesy.
The bright part of the evening was another employee, Julie. When we asked where the paint had gone, she immediately stepped in, found it for us, and sincerely apologized for an inconvenience that had nothing to do with her. Her kindness, professionalism, and willingness to help truly turned the situation around and prevented the night from being completely spoiled.
I hope this feedback is taken constructively. Employees like Julie are a huge asset, and I hope the concerns about customer service are addressed so future experiences reflect the positive reputation Lowe’s usually has. Thank you, Julie, for making things better.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Ardmore, OK?
Lowe's offers a wide selection of products including appliances, paint, patio furniture, tools, flooring, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and home décor.
What are the store hours for Lowe's Home Improvement in Ardmore?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays, with some adjusted hours during holidays.
Does Lowe's in Ardmore offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement in Ardmore?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned via the Order History page, and in-store returns require proof of purchase at the customer service desk.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, decking, blinds, roofing, HVAC, and more.
Are there any nearby places where I can get propane if I need it during my visit to Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, making it convenient to exchange or purchase propane while you shop.
Are there nearby coffee shops where I can relax before or after shopping at Lowe's?
Paradise Espresso is a nearby coffee shop where you can enjoy a coffee break before or after your visit to Lowe's.
What nearby lodging options are available for customers visiting Lowe's Home Improvement in Ardmore?
Several hotels are nearby including Candlewood Suites Ardmore, La Quinta Inn & Suites by Wyndham Ardmore Central, Holiday Inn Express and Suites Ardmore, and Hawthorn Suites by Wyndham Ardmore.
How can nearby businesses such as Minute Key be useful to customers shopping at Lowe's?
Minute Key, a key and locksmith service nearby, can assist customers with key duplication or lock services, adding convenience for home improvement projects requiring new locks or keys.