Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Youngstown, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,937 reviews
5 stars
988
4 stars
452
3 stars
233
2 stars
72
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and lack of communication regarding installations and orders.
Product Availability
Customers expressed frustration over the unavailability of products and inconsistent stock levels, leading to dissatisfaction.
Store Experience
While some customers had positive experiences with friendly and knowledgeable staff, others reported long wait times and difficulty finding assistance.
Installation Issues
Numerous reviews highlighted significant problems with installation services, including missed appointments and poor workmanship.
Self-Checkout Concerns
Several customers voiced their dislike for self-checkout systems, citing confusion and a lack of staff support.
- TMthomas makoOct 28, 20252.0Disheartening at best. Went through half of the store and no buggies were available - a clerk did ask if I needed assistance - i asked him to find a buggy for the multiple items I was carrying - he never did return. Also the bathroom accessories stock was very minimal. It's no wonder people are turning to amazon.
- JCjake coleOct 16, 20251.0I have to say Lowe's might be the absolute worst to ever deal with. I will be going to Hone Depot from now on. Paid a lot of money for a fence installation and lets start with the fence company. Almost no communication other than them telling me they had to push my installation back 2 days prior to it being installed. Already had time off and meetings scheduled for the next day at work. So no one was able to be home and the installer did not dig up any of the old fence posts just cut them down. And left them in the ground I had to go buy dirt to cover everything. Next the installer told me 3 times in a row they were coming the next day for certain and never showed. No communication at all telling me they weren't coming as I missed work and sat at home waiting. I had to call 2 of the days and they didn't answer so I called the installation department and they got a hold of the installer and said he was too busy with other projects. Guess my project that was already started wasn't good enough to finish. Then said he would show the next day and guess what? No show and no communication. Lowes installation department told me they'd call me the day after he said he was going to be there to make sure he came and they never called me back. I was supposed to get a call on tuesday about the project being wrapped up and they called me on Thursday. Yes, my project got finished but the amount of unprofessional behavior from both companies is absolutely ridiculous. I asked for compensation since my livelihood was affected by all of this and they told me best they can do is a $50 gift card that none of that qualifies. It was insulting. Had planned on using Lowes for some other projects but I will just give my money to Home Depot now. I hope that $50 gift card was worth losing the thousands more because they cannot make it right.
- BSBill ShannonOct 11, 20252.0Very bad customer service staying with the Home Depot
- MCMjason C28Oct 5, 20251.0This is hands down the absolute worst Lowes I've ever been to. Good luck getting an employee to greet you, ask you if you need any help, or even acknowledge your presence. I unfortunately had to go there 3 times this week for tools and materials for a project I'm working on and every time was a complete disappointment. Today was the final straw when I spent 45 minutes picking out all the wood I needed, just to find out they can't cut it to size for me because their saw has been down for 2 months according to the associate at the register. Its easy to figure out why people would rather order things online than have to deal with this type of poor customer service and frustration. From now on, I will travel the extra distance to go to a different Lowes if I ever have to buy anything from them again.
- JBJeffrey BernsteinOct 5, 20255.0Hello! Quick in, quick out. Some rearranging has happened: the self-checkout area has moved to be more aligned with doors. Friendly staff at the self-checkout, willing to help and happy to chat. Found what we came to buy!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Youngstown, OH?
You can find appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, heating & cooling, home décor, kitchen products, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage & organization, tools, washers & dryers, water heaters, windows & doors, and more.
What are the store hours for Lowe's Home Improvement in Youngstown?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Does Lowe's provide installation services for products?
Yes, Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, countertops, decks, doors, flooring, lighting, roofing, siding, windows, and more.
Are there any nearby places where I can exchange propane cylinders?
Yes, Blue Rhino Propane Exchange is located near Lowe's, providing convenient propane cylinder exchanges for customers.
Where can I find locksmith services near Lowe's in Youngstown?
Minute Key and minuteKEY, both locksmith service providers, are located near Lowe's, offering key duplication and lock services.
What nearby stores can I visit for additional home goods or furniture?
Nearby, you can visit Bob's Discount Furniture and Mattress Store for furniture needs, Dollar Tree for discount items, and Michaels for crafts and home décor supplies.
Does Lowe's Home Improvement support any community or charitable associations?
Yes, Lowe's supports several associations including Lowe’s Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and Keep America Beautiful.