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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Xenia, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,227 reviews
5 stars
704
4 stars
296
3 stars
97
2 stars
42
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for poor communication and responsiveness.
Product Quality
Several customers reported issues with product quality, including damaged items upon delivery and inconsistent craftsmanship in installation services.
Store Experience
Customers appreciated the store's cleanliness and variety of products, but many expressed frustration with the self-checkout system and long wait times for assistance.
Installation Services
Numerous reviews highlighted dissatisfaction with the professional installation services, citing delays, poor workmanship, and lack of accountability.
- JMJacob Maiden5 days ago5.0I had a great experience at Lowe’s thanks to Paul in the garden/plant department. He was friendly, patient, and genuinely helpful when I was looking for a houseplant. I ended up getting an Aglaonema (which I’ve named Léon!) and Paul took the time to explain care tips, watering, and placement so I felt confident taking it home. It makes a huge difference when someone actually listens and helps. Especially with plants! Thank you, Paul!
- JPJordan PalmJan 1, 20265.0It was the most wonderful trip. I think everyone in America should ship at this lowes specifically.
- SMsteve mustardDec 28, 20254.0Friendly and informative staff. Our go to for home improvement needs
- LJLucy JonesDec 26, 20251.0DO NOT SHOP AT LOWE'S. I used to rely on Lowe's for all of my home improvement things, but lately, it feels like all businesses have been dropping the ball on their customers. I ordered a washer and dryer on 12/13/2025 as a birthday/Christmas gift for my mother-in-law, and they were delivered on 12/16/2025 (10 days ago), and the dryer arrived severely damaged, but the LOWE'S DELIVERY GUY and whoever he called said that it would work fine. Well, she's been having to come over to my house to dry her clothes, because surprise surprise, the thieves at Lowe's sold us trash. I was willing to return it and get a different one for a higher price, but I'll never trust Lowe's again. My options? I have to pay $120 for a repair guy to come out and "fix" it, when it shouldn't be having any problems being just 10 DAYS OLD. Are you willing to admit to everyone that you just sell trash, Lowe's? Because that's what I'm going to be telling everyone. THANKS SO MUCH FOR RUINING MY HOLIDAYS. ***The picture doesn't do it justice, but if you really want to experience the extent of the damage, you should watch it while it's trying to run.
- TFTyler FeehanDec 12, 20251.0I used Lowe’s PROfessional installation for a wood privacy fence, and unfortunately the experience was far below what I expected. Materials were delivered to my home in early September. Installation was supposed to begin the following Monday, but when the installer arrived, the utility lines had not been marked — something that should have been coordinated by either Lowe’s or the contractor. Because of this, the installer did not begin work until Wednesday. From there, progress was extremely slow. The installer typically worked only 2–4 hours and then left for the day. By the end of the first week, only the posts were set, and the project was nowhere near completion. When the fence was finally marked as “finished,” I found numerous problems: • Nails protruding through 2x4s, creating a safety hazard for my children • Cracked pickets and 2x4s • A cracked gate support post • Rough, splintered cuts on multiple 4x4 posts • Overall inconsistent craftsmanship I contacted Lowe’s more than a dozen times trying to get these issues addressed. It is now mid-December, and while the fence is technically “finished,” several cosmetic flaws remain. I plan to fix these myself because I do not trust the contractor to improve the situation without causing more damage. I cannot recommend Lowe’s or their “PROfessional” installer RE Conners. The poor communication, slow pace, lack of accountability, and subpar workmanship made this one of the most frustrating home improvement experiences I’ve ever had. UPDATE: Addition information from initial experience and after this initial review. During the consultation with Lowe’s staff I requested a transition from 6ft to 4ft due to zoning restrictions on my corner lot. This was not included with the blueprints provided to RE Conners so my fence jumps from 4ft by the curb to 6ft. It looks a bit ridiculous. After the initial installation which took almost 2 weeks to complete. The leftover material which I purchased was left outside of the fence, next to the curb. Due to it being material I purchased and being left by the sidewalk, I tossed it all over the fence. A day or two later, the installer with RE Conners came to my residence and stole all of the left over material. Which is a theft. I notified Lowe’s of the theft as well as the many initial issues and safety hazards. During this installation multiple district managers came to my house from RE Conners and at one point, the district manager sent his employees home due to their attitude and performance. UPDATE ON CONTACTING LOWES: Contacted Lowe’s for reimbursement, initially the customer service representative offered me a $100 gift card to Lowe’s for all of the trouble. After explaining to her the $100 gift card was insulting, she advised someone else would call me writhing 5 business days. After no phone call was received, I called back and they offered me a $400 gift card to Lowe’s. This fence project cost me over $8000 and took 3 months to complete. I had to call off/request time off work to be present at home all the days installers would be at my home. Some days they never even showed up. I am very disappointed with Lowe’s customer service and their PROfessional installation services.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Xenia, OH?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Xenia?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Xenia offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is the process to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. In-store returns require proof of purchase at the customer service desk.
Are there installation services available at Lowe's Xenia?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, flooring, doors, lighting, roofing, and more.
What payment options does Lowe's in Xenia accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Which nearby places can I visit before or after shopping at Lowe's Xenia?
Nearby places include Buffalo Wild Wings for dining, ALDI USA for groceries, and GameStop for video games and entertainment. These offer convenient options for food and shopping near Lowe's.
Is there a bank close to Lowe's Home Improvement in Xenia for financial services?
Yes, PNC Bank and Woodforest National Bank are nearby, providing ATM access and banking services that customers can use when visiting Lowe's.
Are there any nearby services that can assist with home-related tasks near Lowe's?
Yes, Exterior Project Services provides home services and minuteKEY offers locksmith services nearby, which can complement your home improvement projects at Lowe's.