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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Wilmington, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,061 reviews
5 stars
566
4 stars
263
3 stars
113
2 stars
44
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently report issues with stock levels and availability of items, leading to frustration.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints about delivery services highlight significant problems with communication and fulfillment.
Pricing Concerns
Some customers find prices to be high compared to competitors, impacting their overall satisfaction.
- CRCheryl RossDec 19, 20255.0Shannon. .the lady at the self checkout this morning was/is amazing. I didnt end up needing her help but as I was checking out, I was kind of eavesdropping on her with other customers and I couldn't get over how sweet and helpful she was/is. Most self checkout associates just do the bare minimum. She was doing everything, even entertaining the little ones while mom checked out. Shes a breath of fresh air and I hope this review gets back to her!
- BCBobby ClarkDec 12, 20255.0Prices are a little bit stiff, but courteous staff ,very important.
- AKAmanda KraftDec 3, 20255.0I visit this store often, and it's always well stocked and clean. Associates are friendly and knowledgeable.
- IIIvan IvanovichNov 21, 20255.0I saw I bought I left
- JDJohn DrakeNov 19, 20255.0Gr at selection of Christmas lights and displays. Helpful staff!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wilmington, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, lawn and garden equipment, and more at Lowe's Home Improvement in Wilmington, OH.
What are the store hours for Lowe's Home Improvement in Wilmington, OH?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store is closed on certain holidays like November 27, 2025, and December 25, 2025.
What services does Lowe's Home Improvement offer?
Lowe's offers various installation services such as appliances, flooring, blinds, cabinets, HVAC, roofing, and more. They also provide in-store pickup and delivery options.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Wilmington?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for items bought from Lowes.com or in-store by providing proof of purchase at the customer service desk.
Are there any nearby places I can visit before or after shopping at Lowe's Wilmington?
Yes, nearby places include Denver Park and David R. Williams Memorial Park Splash Pad where you can enjoy outdoor activities before or after your visit to Lowe's.
What nearby dining options are available around Lowe's Home Improvement in Wilmington?
Nearby dining options include Generations Pizzeria, Wendy's, Dairy Queen, McDonald's, and Frisch's Big Boy, providing a variety of food choices after your shopping trip.
Are there any nearby fitness or recreational centers close to Lowe's Wilmington?
Yes, Planet Fitness is located nearby for fitness needs, and Denver Park offers recreational activities for visitors.
What are some nearby essential services around Lowe's Home Improvement in Wilmington?
Nearby essential services include LCNB National Bank, Fifth Third Bank, Peoples Bank, Western Union for money transfer, The Little Clinic for medical needs, and Express Employment Professionals for job placement assistance.