Brand Certified
Lowe's Home Improvement
4.0(1909 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
36300 Euclid Avenue, Willoughby, OH
44094, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(440) 942-2759
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OH-Willoughby/1642
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Willoughby, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,909 reviews
5 stars
997
4 stars
442
3 stars
192
2 stars
78
1 star
200
- DSDarryl SmithFeb 28, 20265.0The employees are knowledgeable
- LCLuke CagertonFeb 16, 20265.0They had a large selection of space heaters. I purchased the exact one that the website showed they had in stock. Friendly and helpful staff. Quick and easy purchase.
- BTBrandon TeskeFeb 5, 20265.0Can’t help but love Lowe’s. Organized, well staffed, and has everything you need.
- AGattilio granchelliFeb 4, 20265.0I used the store about 3 to 4 times a week personally in for business, the last couple times that I needed to ask a question. Does gentleman asked to me if I needed help I found out that Ralph is actually the store manager I was able to buy weatherproof shoe holder, and large throw rug. The store looks great clean and even though I can manage to walk around myself employees are always asking me if I need help and with a smile which I really appreciate thank you.
- NCN CJan 19, 20265.0Big Shout Out To “ Darryl” Excellent Customer Service With A Smile, So Helpful, Thank You “ Darryl “ We Will Be Back 👍
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Willoughby, OH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, and more for all your home improvement needs.
What are the store hours for Lowe's Home Improvement in Willoughby?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with some closures.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diner's Club, Discover, MasterCard, and Visa for payments.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, blinds, decks, lighting, and more to assist with your projects.
Are there any nearby places where I can exchange propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located nearby, convenient for customers needing propane exchanges along with their home improvement shopping.
Where can I get locksmith services close to Lowe's Home Improvement in Willoughby?
The nearby minuteKEY and Minute Key provide key and locksmith services, ideal for customers who might need these services while visiting Lowe's.
Are there local dining options near Lowe's Home Improvement for customers to visit before or after shopping?
Yes, customers can enjoy nearby restaurants such as Mick's Pub and Grill, Beal's Pickles and Pints, Chipotle Mexican Grill, Hong To, and McDonald's for a variety of dining choices.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start a return through your order history. For in-store returns, bring your proof of purchase to the customer service desk.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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