As the trusted home improvement store near you, Lowe’s in Wheelersburg, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Inventory Issues
Frequent complaints about inaccurate inventory and lack of stock in essential departments, particularly plumbing.
Store Condition
Mixed reviews on store cleanliness and organization, with some locations noted as clean while others were described as messy.
Product Quality
Concerns raised about the quality of products, including issues with appliances and materials.
Staff Friendliness
Some customers praised specific employees for their helpfulness and friendliness, though this was inconsistent.
NF
Nathan Fitzpatrick
6 days ago
1.0
Mediocre store selection, terrible service. Would NOT recommend delivery! They'll destroy anything without a care knowing the company is protected with legal loopholes. Claiming "its a 3rd party delivering" trucks are towed to the store when they break down 🤔. Hopefully Mernards buys the property across the road from them. Until then I'll drive elsewhere or order online when I'm able. Regret remodeling my Home with them
SB
Sterling Blair
Dec 31, 2025
4.0
You can go to any hardware store that you want, as long as its lowes. no other choice in the area if they don't have it your driving a lot
RW
Robin Wright
Dec 30, 2025
2.0
One person at service desk after Christmas?! I think she’s training but she’s by herself. The line is backed up and no one seems to care!!
RM
Ryan Munion
Dec 29, 2025
1.0
I had a terrible experience at Lowe’s. Multiple trips to the store yielded nothing but frustration. Their inventory was completely inaccurate online, and the plumbing department was a mess. I wasted time and gas only to find that the fittings I needed were never in stock. Overall, a very disappointing and frustrating experience.
JL
Justin Lewis
Dec 24, 2025
5.0
Very nice Lowe’s. I’m typically don’t care for Lowe’s but because of doing a job in Portsmouth this was the main option. This Lowe’s is very clean, the employees are always very nice and they have a lot at this location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Wheelersburg, OH offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more for home and yard improvement.
What are the operating hours of Lowe's Home Improvement in Wheelersburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; some holidays Lowe's may be closed or have reduced hours.
Does Lowe's in Wheelersburg offer in-store pickup and delivery services?
Yes, this Lowe's location offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates as your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Wheelersburg?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What services are available at Lowe's besides product sales?
Lowe's offers various installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and more, as well as free delivery, free haul away, easy returns, and easy exchanges.
Are there any nearby businesses or services that customers can visit before or after shopping at Lowe's?
Yes, nearby options include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Splash N Go Car Wash for vehicle cleaning, making it convenient for customers to handle multiple errands.
What nearby recreational spots can customers enjoy around Lowe's in Wheelersburg?
Customers can visit Wheelersburg Pool and Park for outdoor activities, Skatelan for roller and ice skating, and The House community center for fitness and sports, perfect for spending time before or after shopping.
Which nearby religious or community organizations are located close to Lowe's?
Nearby churches include Truth Tabernacle, Faith Baptist Church, Cornerstone Church of the Nazarene, and The Uprising Youth Ministries, as well as community services like River Road Commission 28 and Pioneer Village.
How can I find and order products online from Lowe's in Wheelersburg?
You can search for products using keywords, Lowe’s item number, brand, or model number, or browse by department on their website or app. Orders can then be placed online and shipped or picked up in store.