Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wheelersburg, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,226 reviews
5 stars
590
4 stars
296
3 stars
127
2 stars
68
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff availability and helpfulness is mixed; while some customers report friendly and knowledgeable staff, many express frustration over difficulty in finding assistance.
Product Availability
Customers generally appreciate the wide selection of products available, but some report issues with inventory and specific items being out of stock.
Delivery Issues
Numerous complaints highlight problems with delivery times and service, including delays and poor handling of appliances.
Pricing Concerns
Several reviews mention rising prices and concerns about value for money, with some customers feeling that the store is overpriced.
Overall Experience
While many customers enjoy shopping at Lowe's for its variety and quality, there are significant complaints regarding service consistency and management responsiveness.
- BSBrandon StiltnerNov 8, 20251.0I bought the tiny tote online then went to the store to grab it and they said they can give it to me so not only did I waste time driving there and ordering it... why you going to have something on your website that I can't get when you have and the people who work for you tell me you have it
- JPJody PayneNov 4, 20251.0Customer service is not a priority at ALL!
- DHDaniel HannanOct 28, 20255.0Please say hi to Jimmy Kurtz....he's the most helpful guy u could meet
- JMJeff MartinOct 27, 20255.0Fast, professional service, delivery.
- RMRebecca MoweryOct 11, 20251.0I was at Lowe’s in wheelersburg twice today. Repeatedly requested assistance in wire dept. . Waited 45 min first time. Left the store went few other places. Second attempt I was told someone will be there when someone available. I told guy hold on I have been here twice , he told me stand out way . After a very angry reply toward him , I told him fine Murph since you guys to busy got your customers I be on my way.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Wheelersburg, OH offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more for home and yard improvement.
What are the operating hours of Lowe's Home Improvement in Wheelersburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; some holidays Lowe's may be closed or have reduced hours.
Does Lowe's in Wheelersburg offer in-store pickup and delivery services?
Yes, this Lowe's location offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates as your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Wheelersburg?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What services are available at Lowe's besides product sales?
Lowe's offers various installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and more, as well as free delivery, free haul away, easy returns, and easy exchanges.
Are there any nearby businesses or services that customers can visit before or after shopping at Lowe's?
Yes, nearby options include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Splash N Go Car Wash for vehicle cleaning, making it convenient for customers to handle multiple errands.
What nearby recreational spots can customers enjoy around Lowe's in Wheelersburg?
Customers can visit Wheelersburg Pool and Park for outdoor activities, Skatelan for roller and ice skating, and The House community center for fitness and sports, perfect for spending time before or after shopping.
Which nearby religious or community organizations are located close to Lowe's?
Nearby churches include Truth Tabernacle, Faith Baptist Church, Cornerstone Church of the Nazarene, and The Uprising Youth Ministries, as well as community services like River Road Commission 28 and Pioneer Village.
How can I find and order products online from Lowe's in Wheelersburg?
You can search for products using keywords, Lowe’s item number, brand, or model number, or browse by department on their website or app. Orders can then be placed online and shipped or picked up in store.