Extra Space Storage

4.9
490 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 24940 Detroit Rd in Westlake, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
24940 Detroit Rd, Westlake, OH
44145, United States

Hours

Reviews

4.9
490 reviews
5 stars
467
4 stars
11
3 stars
3
2 stars
4
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Bob and Jim, for being friendly, helpful, and attentive to their needs.

Cleanliness

The facility is frequently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Pricing Concerns

Several reviews mentioned issues with rising prices, with some customers feeling that the increases were unreasonable and unexpected.

Overall Experience

Many customers expressed high satisfaction with their overall experience, recommending the facility for its service and convenience.
  • DA
    Dale J. Armbruster
    2 days ago
    5.0
    Jim was very helpful and got me all set up
  • MT
    Martha Truchon
    4 days ago
    5.0
    Great service. Bob got us all signed up quickly!
  • JD
    John Doup
    4 days ago
    5.0
    Great service! Fast and easy! Good prices and clean facility! Would highly recommend!
  • SK
    Steve Konig
    Dec 19, 2025
    5.0
    Schreese at corporate and Bob at the Westlake location were very helpful. Facility is clean and appears well managed.
  • AC
    annie c.
    Dec 8, 2025
    3.0
    Incredibly clean, nice facility. Well maintained But prices kept jumping. We closed it when it reached $234 for a 10 x10 unit. No set fee for any lease period so you are held hostage on increases. Bob is terrific. He gets a five. Corporate is a one

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.