Extra Space Storage

4.9
209 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWine Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1099 Bradley Rd in Westlake, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, drive up climate controlled units, heated loading bay, kiosk, wine storage, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1099 Bradley Rd, Westlake, OH
44145, United States

Hours

Reviews

4.9
209 reviews
5 stars
197
4 stars
6
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2 stars
1
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Chris and Jeff, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed frustration over significant price increases after initial rental periods, leading to concerns about value.

Accessibility

Customers appreciated the easy access to units and the convenience of the facility, although some noted issues with the elevator.

Overall Experience

Most reviews reflect a positive overall experience, with many recommending the facility for its service and cleanliness.
  • LW
    Lisa Williams
    5 days ago
    5.0
    First of all, the customer care agent was amazing. She definitely deserves a raise. She was kind, funny, and extremely helpful. Second, the staff at the storage building (Christopher and Robert) were also friendly, knowledgeable, and conscientious. The cost was far less than I thought it would be, and the unit (and whole facility) was so clean and tidy that I felt completely comfortable leaving everything there. Well done. 10/10 would recommend.
  • MH
    Mark Hura
    Nov 11, 2025
    5.0
    Chris and team were super helpful, showed me all the access info and unit.
  • AS
    Allie Sunagel
    Nov 7, 2025
    5.0
    Have two units here, both were so easy to move into and everything is always kept tidy. Chris is amazing and as able to help me move in same day. Would honestly recommend 😊
  • RA
    Ryan Angers
    Nov 4, 2025
    5.0
    Chris & Rob were fantastic. Made it a super easy and seamless process for us. Very happy we utilized their services, thank you for everything!
  • KK
    KT
    Oct 31, 2025
    5.0
    On the surface, thia is a great place for storaging valued items. The facility is well maintained, units were clean and climate controlled, I felt like my items (as well as myself) were safe and secure. But inside, the guidance of staff members Chris and Rob was helpful, informative, and supportive to me during this transitional time. Words cannot express my appreciation for making this experience as seamless and stress free as possible.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.