Extra Space Storage

4.9
220 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWine Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1099 Bradley Rd in Westlake, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, drive up climate controlled units, heated loading bay, kiosk, wine storage, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1099 Bradley Rd, Westlake, OH
44145, United States

Hours

Reviews

4.9
220 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Chris and Jeff, for their helpfulness, professionalism, and attentiveness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with rate increases, indicating that while initial prices are competitive, they can double unexpectedly.

Convenience

The facility is noted for its easy access, climate control, and convenient loading/unloading options, enhancing the overall customer experience.
  • MO
    Michelle OLeary
    Jan 5, 2026
    5.0
    Stopped in today to look at a space. I met with Chris the Store Manager, he was extremely professional and explained the rental process. The entire process was extremely easy! The property is very nice and clean. Highly recommend Extra Space Storage!
  • JC
    Jay C.
    Jan 3, 2026
    5.0
    Excellent and fast service with great customer service!
  • KA
    Kyleah Adkins
    Dec 29, 2025
    5.0
    Chris is the best ever!
  • KS
    Karen Stary
    Dec 19, 2025
    5.0
    My experience was five star over the summer when I sold my house and needed temporary storage. I again need temporary storage with a smaller unit, so I did not hesitate to go back to Extra Space Storage. Chris, the manager is extremely professional, detailed oriented prides himself on the cleanliness of the units, explained everything in detail including price difference for floors, staff hours, opening hours, app usage, temperature settings etc.
  • AK
    Annie Kwon
    Dec 9, 2025
    2.0
    Not happy that they doubled the rates twice within a year. This place is only good for few months at a reasonable price if you need a short temporary storage. I put in 14 day notice online and I didn't realize that I had to call to ask to pay prorated rate. I didn't get a notification like customer service people said so I pre-paid in full amount and I didn't get a prorated refund like other storage units do.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.