Technicians are generally described as knowledgeable, professional, and efficient, with many customers expressing satisfaction with the repairs made.
Timeliness
While many customers appreciated prompt service, there were complaints about long wait times for appointments and delays in repairs.
Pricing Concerns
Several reviews mentioned high service fees and unexpected costs, leading to dissatisfaction regarding the value for money.
Customer Experience
Overall customer interactions were positive, with many praising the friendliness and helpfulness of the technicians, though some reported negative experiences with management and follow-up.
Repair Effectiveness
While many repairs were successful, there were instances of unresolved issues and dissatisfaction with the thoroughness of diagnostics.
BS
Bobbie Siedentop
3 days ago
4.0
I got a next day apt. And a 2 hr window. He was late but let me know he was otw. Did a good job Lost the check I gave him so I had to write another check. I asked him to let me know when he found other so I could destroy it. I have not head back. I asked him about a dishwasher issue and he did not even take a look. He missed another sale!
DA
Daniel Ayars
Nov 8, 2025
2.0
This was the third time we have used appliance man for work on our Bosch refrigerator and steamer. Unfortunately this time did not go as well as the first two times. First off it was a year and 5 days after the last time appliance man was out to fix our refrigerator. So they were nice enough to pay for the parts but not the labor. Give. It was the same problem we scheduled a service time and was told appliance man was waiting for the parts and shifted the service a day. Not a big deal except when they came out they did not have the parts and it was just to verify what the problem was. Now we have to wait another week for the part to come in based on the technicians notes. That saw Sept 24th. When I called to make the next appointment I was told oh sorry the soonest we could be out is Nov 7th. Thats along time to go without a refrigerator. Finally on Nov 6th they came out and in 20 min put in the new part. Total amount of time they were in our house was 20 min for the initial check and 20 min to install a month later. Then we were charged over $400 for labor.
If you can find someone else I would not recommend appliance man.
MW
Matt W.
Nov 6, 2025
5.0
Communication about appointments time was excellent.
Aiden the technician was on time, courteous and knowledgeable about our dishwasher. He promptly diagnosed and resolved the issue to my satisfaction.
CK
Christine Kaeding
Nov 5, 2025
5.0
My repairman was extremely polite and knowledgeable about my Subzero refrigerator. He fixed everything in a timely manner and cleaned up everything and left it as he found it. I will use The Appliance Man again for any of my appliances.
KV
Karen Valentino
Nov 5, 2025
5.0
We have a whirlpool fridge that despite looking like a new model it is so old the have discontinued many, many parts includingwhat we needed. Our ice maker stopped working almost a year ago and we turned it off when gifted a countertop unit. We had been told nothing could be done. My husband on a ladder noticed a tear in the tubing at the top. Aaron found the line frozen fixed that and sealed the tear. We now have ice!
Frequently Asked Questions About Appliance Man Columbus LLC
What services does Appliance Man Columbus LLC offer?
Appliance Man Columbus LLC provides appliance repair services, specializing in kitchen appliances and dishwashers in Columbus, Ohio.
Where is Appliance Man Columbus LLC located?
It is located at 200 Hoff Road, Westerville, OH 43082, United States.
What are the business hours of Appliance Man Columbus LLC?
The business is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Appliance Man Columbus LLC?
You can reach them by phone at +1 614-895-8017 or alternatively at +1 800-860-2544. Email inquiries can be sent to kristi@totalappliance.com.
Which payment methods does Appliance Man Columbus LLC accept?
They accept cash, check, Discover, MasterCard, and Visa payments.
Can I book a service appointment online?
Yes, you can make a reservation through their contact page at https://www.applianceman.net/contact-us/.
What social media platforms is Appliance Man Columbus LLC active on?
They have a Facebook page at https://www.facebook.com/AppliancemanService and an Instagram handle @appliancemancolumbus.
What nearby gyms can I visit close to Appliance Man Columbus LLC?
Nearby gyms include Katzenmoyer Performance, Redline Athletics, FitBox Ohio, Swan Barre & Yoga, Infinity Fitness, Tiger Yoga, and Back to Basics Movement & Training.
What other appliance repair services are near Appliance Man Columbus LLC?
Nearby appliance repair services include The Applianceman and Appliance Man The, providing additional options for appliance repairs.
Are there any nearby points of interest that customers might visit before or after their appliance repair service?
Customers might consider visiting local gyms such as Redline Athletics or yoga studios like Swan Barre & Yoga for relaxation. Additionally, businesses like 1-800 Water Damage Columbus Northeast offer home improvement services nearby.