Brand Certified
Lowe's Home Improvement
4.2(1530 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
7975 Tylersville Square Road, West Chester, OH
45069, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(513) 755-4300
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/OH-West-Chester/2649
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in West Chester, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
7975 Tylersville Square Road, West Chester, OH
45069, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,530 reviews
5 stars
889
4 stars
332
3 stars
132
2 stars
62
1 star
115
- KMKeith Mitchell1 day ago4.0My original post wasn't clear. I was pleased that I could ask an employee what I was looking for and got accurate info. Saved me time looking for the product I wasn't familiar with. Thanks!
- DMDani MaccombsMar 6, 20261.0Buyer beware. Do not purchase unless you keep a death grip on your receipt. I was informed they have changed policy and no longer take returns without a receipt, even for store credit. While this may sound simple, since the company has previously accepted their items back without changing this and making no exceptions seems like poor customer service. Corporate locking systems and not giving their store leaders the ability to make educated and strong business decisions screams micromanagement.
- WBWilliam BrooksFeb 24, 20264.0Never knew about the outside air pump, pretty convenient
- DMDouglas MeyerFeb 17, 20265.0Billy and Patti were extremely helpful with helping my wife and I. Their knowledge and expertise are top notch. I would definitely recommend the Lowes in West Chester. In fact the whole team seemed to help in some way.
- JHJustin HandermannDec 18, 20251.0I Will NEVER shop there again. My 5 year old son and I were there picking up some supplies and went back out to my truck and found out I needed a jump. I had jumper cables and everything, just needed someone to help me out with a car to jump from. EIGHT employees were asked by a manager for help and ALL of them said no. My son and I had to sit out in my non running truck in the middle of December for an hour waiting on a jump from my brother. HORRIBLE PEOPLE. I can't imagine not helping someone out with something so simple. Let alone, a store that size should have a jumper pack on site for issues like this anyway.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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