Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wapakoneta, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1340 Bellefontaine Street, Wapakoneta, OH
45895, United States
Hours
Reviews
4.2
854 reviews
5 stars
472
4 stars
221
3 stars
74
2 stars
28
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.
Store Cleanliness
The store is frequently described as clean and well-stocked, contributing positively to the shopping experience.
Product Availability
Customers generally found the products they were looking for, although some noted issues with specific items being out of stock or unavailable.
Checkout Experience
Several reviews mentioned negative experiences at checkout, including unhelpful staff and long wait times.
Delivery Issues
There were complaints regarding delivery services, including missed items and poor communication about delivery schedules.
- TSTyler SmithNov 4, 20251.0We ordered a washer and dryer and a fridge over a month ago. They gave us a specific date so we removed our fridge and washer and dryer when they expected to have it delivered. They asked us to have the area clear and ready. Here we are the day of. Its 8:30pm it was supposed to be delivered by the latest of 1pm. This was disappointing when we spent thousands of dollars. It has been a month to get prepared but still without my washer and dryer and fridge when I was promised.
- CDCory DufresneOct 24, 20255.0Brady is the best! He helped me load and unload 20 sheets of cement board without being asked. He helped me not forget screws too. Thanks Brady! Best shopping experience at Lowe’s EVER.
- THTeresa Heitbrink-IrelandAug 23, 20253.0We love the Wapakoneta Lowe’s. Except today. We were fed a dose of political BS in the checkout by staff.
- SMScot MorinAug 21, 20251.0Terrible customer service. They only care about getting your money and not helping you afterwards. Shop someplace else.
- KKKarylAug 14, 20255.0Very helpful. Easy to find what I was looking for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wapakoneta, OH?
Lowe's offers hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's in Wapakoneta?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What services does Lowe's provide beyond product sales?
Lowe's offers installation services for appliances, flooring, blinds, cabinets, countertops, decking, doors, garage doors, generators, gutters, HVAC, lighting, playsets, water heaters, shutters, siding, smart home devices, tile flooring, toilets, vanity, washers & dryers, water filters, windows, roofing, fences, and more.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for their products.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History online or in-store with proof of purchase at the customer service desk.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What are some nearby restaurants where I can eat before or after visiting Lowe's?
Nearby dining options include La Neta Mexican Grill, Burger King, Dairy Queen Grill & Chill, Pizza Hut, Hot Head Burritos, Waffle House, McDonald's, and Captain D's.
Are there any nearby hotels close to Lowe's for out-of-town visitors?
Yes, Travelodge is a nearby hotel conveniently located for visitors to Lowe's in Wapakoneta, OH.
What nearby stores can complement my shopping experience at Lowe's?
Close by are stores like Rent-A-Center for furniture needs, Sears Hometown Store for appliances, and ALDI USA for groceries and more.
How can I contact Lowe's customer service or get support?
You can reach Lowe's customer care at customercare@lowes.com or call their main phone number at +1 419-739-1300.