Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Toledo, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,628 reviews
5 stars
892
4 stars
400
3 stars
149
2 stars
56
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that Lowe's had a good selection of products, although some experienced issues with stock discrepancies.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including damaged items and poor communication regarding orders.
Checkout Experience
There were mixed feelings about the checkout process, with some customers frustrated by the lack of human cashiers and reliance on self-checkout.
In-Store Experience
While many enjoyed their shopping experience, some reported poor customer service interactions and unhelpful staff in certain situations.
- ELEric Lyons5 days ago5.0I love my New Lawnsweeper. I visited the Lowe's store on airport Hwy route 2 West and was able to order online in the store at the service desk and also was asked to join rebate discounts. Service was 💯%helpful and my item came in within a week! Thanks for everything.
- MLMindy L6 days ago5.0Friendly and helpful staff.
- LLLyndsOct 14, 20255.05 stars for JAKE! I came in last night an hour before they closed needing to get stuff for our current kitchen remodel. My husband sent Me with screenshots of what I needed. I am clueless in this stuff. Jake was hands down INCREDIBLY helpful! He took me to each part of the store for what I needed, loaded it for me and tried really hard to locate a part my husband needed without having to buy a new drill. He helped us figure out the solution. Exceptional service. Great positive attitude and extremely helpful. Thank you, Jake!
- KSKen SherryOct 13, 20255.0Cheaper than other stores
- GGGabbyOct 12, 20255.0My review is for Jeff the salesman in appliances at this store. We bought our last washer and dryer at this store because Jeff is so knowledgeable on the appliances. He knows just about everything and he will educate you. Unlike most stores that have young people that have no idea about what they are selling. Jeff is very nice and friendly. We bought our new set today from him. Lowe’s is lucky to have him. You won’t be sorry to pay Jeff a visit if you need appliances!!!!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the operating hours of Lowe's Home Improvement in Toledo, OH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
What types of products can I find at Lowe's Home Improvement in Toledo?
You can find appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor furniture, gardening equipment, and more at Lowe's.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account to receive updates via email.
What installation services does Lowe's provide?
Lowe's provides installation services including appliances, cabinets, flooring, doors, lighting, HVAC, roofing, and more to help with your home projects.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payments.
Are there any nearby places to Lowe's Home Improvement in Toledo where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is located nearby, providing a convenient option for propane tank exchanges when shopping at Lowe's.
If I need key copying or locksmith services, where can I go near Lowe's in Toledo?
MinuteKey locksmith and key copying services are found nearby, making it easy to handle key needs while visiting Lowe's Home Improvement.
What local entertainment options are close to Lowe's Home Improvement in Toledo?
Nearby entertainment options include Chuck E. Cheese for family fun, The Space concert venue, and Total Nutrition sports and recreation venue, ideal for enjoyable activities before or after shopping at Lowe's.
How can I contact Lowe's Home Improvement customer service for assistance?
You can reach Lowe's customer care via email at customercare@lowes.com or call their main phone number at +1 419-389-9464.