Brand Certified
Lowe's Home Improvement
4.0(2093 reviews)
Certified by Lowe's Home Improvement • Feb 22, 2026
Business Details
1136 West Alexis Road, Toledo, OH
43612, United States
Certified by Lowe's Home Improvement • Feb 22, 2026
(419) 470-2491
Certified by Lowe's Home Improvement • Feb 22, 2026
https://www.lowes.com/store/OH-Toledo/1659
Certified by Lowe's Home Improvement • Feb 22, 2026
About
Certified by Lowe's Home Improvement • Feb 22, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Toledo, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Feb 22, 2026
Hours
Certified by Lowe's Home Improvement • Feb 22, 2026
Reviews
4.0
2,093 reviews
5 stars
1,083
4 stars
503
3 stars
208
2 stars
81
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability and stock discrepancies, leading to frustration.
Delivery Issues
Numerous complaints about delivery problems, including damaged items and poor communication regarding delivery timelines.
Store Experience
Some customers appreciated the store's cleanliness and organization, while others noted a lack of staff assistance and long wait times.
Returns and Exchanges
Many customers expressed dissatisfaction with the return and exchange policies, citing difficulties in processing returns for defective items.
- DMDeMario McNeeley1 day ago5.0Flock cameras tracking you.
- CACaptain AmericaFeb 14, 20263.0The store i give 5 stars, However the customer service you call is a joke! Even after talking to a "manager" nobody could tell.me why my order got cancled 4 times. I even went to the store to make sure all.my.items were available and they were. Extremely frustrating.
- DDDaFootSoldjaFeb 8, 20265.0Love the Kobalt tools and the deals on the Dewalt tools from time to time
- MSMary StevenJan 12, 20261.0I purchased Bali motorized Blinds for my entire house at a substantial cost. Within a few months the blinds and the remotes began to malfunction. The 'professional' installer has been out several times and has not been able to figure it out. I just had shutters installed by another company- I could not deal with the frustration of these blinds any longer. Bali told me to contact Lowe's to send an installer out, because the installer has been out to my house several times, and Bali will not cover the cost anymore. Lowe's said, "Sorry, there is nothing we can do"! Never again will I purchase window treatments from Lowe's!
- RTRob TippingJan 9, 20261.0Lowe's customer service is an absolute joke. Do not order online they lose orders or they misplace them. I will either do my business at Home Depot or my local hardware store. Absolute nightmare.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Toledo?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, decking, grills, lawn and garden equipment, and more.
What are the store hours for Lowe's Home Improvement in Toledo?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sundays from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Toledo offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What installation services does Lowe's Home Improvement in Toledo provide?
Lowe's offers a variety of installation services including appliances, backsplashes, blinds, cabinets, countertops, decks, doors, flooring, lighting, plumbing fixtures, roofing, windows, and more.
What payment options are accepted at Lowe's in Toledo?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby places where I can get propane near Lowe's in Toledo?
Yes, Blue Rhino Propane Exchange is located nearby and provides propane supply services which can be convenient if you are purchasing grills or outdoor equipment at Lowe's.
Where can I find food options near Lowe's Home Improvement in Toledo?
Nearby food options include Burger King, Taco Bell, Arby’s, and Smoker Town, making it easy to grab a meal before or after shopping at Lowe's.
Are there any health or personal care services near Lowe's in Toledo?
Yes, you will find places like Fiesta Salons, Lush Nails, Rite Aid pharmacy, and Corner Dental near Lowe's, which provide various health and beauty services.
How can nearby entertainment or sports venues enhance my visit to Lowe's in Toledo?
After shopping at Lowe's, you can enjoy local entertainment at places like Pulse Toledo dance club, The Palace sports bar, Toledo Mobsters Hockey Club games, or ice skating at Team Toledo IceHouse, offering recreational options close by.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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