Lowe's Home Improvement

4.0
2080 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Toledo, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1136 West Alexis Road, Toledo, OH
43612, United States

Hours

Reviews

4.0
1,954 reviews
5 stars
1,002
4 stars
488
3 stars
196
2 stars
73
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.

Product Availability

Customers frequently report issues with product availability, including items listed as in stock that are not actually available.

Delivery Issues

Several reviews mention problems with delivery services, including damaged items and poor communication regarding delivery times.

Store Organization

Customers express frustration with the layout and organization of the store, making it difficult to find items or receive assistance.

Positive Experiences

Despite the negative feedback, many customers appreciate the helpfulness of certain staff members and the overall selection of products.
  • BS
    blue sprayer
    Nov 2, 2025
    5.0
    Love this store!
  • NF
    Nick Fadley
    Nov 2, 2025
    2.0
    Looked for lawn mower wheels for a Toro walk behind and didn't have crap for lawn mower parts. They sell the Toro recycler 22" why not the wheels for it?
  • EM
    Elizabeth Munoz
    Oct 26, 2025
    1.0
    While visiting Toledo went to buy new appliances for my parents and we had the worst experience shopping there. Not only the woman in the appliance department refused to attend to us, she called someone else after giving us the nastiest attitude because I was talking to my mother in our native language. Not only did she called someone else she then proceed to called at another lady and pointed at us while giving us dirty looks. We ignored her because the person helping us was very helpful and nice. But it was obvious to us that she was racist and had a problem with us being there. Shame on you for hiring people like that.
  • KL
    K London
    Oct 20, 2025
    5.0
    Exactly what I needed!
  • TF
    Theresa M Fifer
    Oct 5, 2025
    5.0
    Lowe’s is near my house so it is convenient for me to shop there, but I shop there because Lowe’s carries good brands at reasonable prices. Their delivery of appliances is quick and the drivers are experienced, polite, and thorough. I recently purchased a washer and dryer from Lowe’s and I am very satisfied.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.