Lowe's Home Improvement

4.0
2086 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Toledo, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1136 West Alexis Road, Toledo, OH
43612, United States

Hours

Reviews

4.0
1,960 reviews
5 stars
1,005
4 stars
489
3 stars
196
2 stars
72
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unresponsive employees.

Product Availability

Customers frequently noted issues with product availability, including items listed as in stock but not found in-store.

Delivery Issues

Several reviews highlighted problems with delivery services, including damaged items and poor communication regarding delivery times.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.

Staff Knowledge

While some employees were recognized for their knowledge and helpfulness, others were criticized for lack of information and assistance.
  • RT
    Rob Tipping
    3 days ago
    1.0
    Lowe's customer service is an absolute joke. Do not order online they lose orders or they misplace them. I will either do my business at Home Depot or my local hardware store. Absolute nightmare.
  • LS
    Lori Schill
    Jan 2, 2026
    5.0
    Lots of employees it was easy to find what I was looking for with their guidance.
  • BS
    blue sprayer
    Nov 2, 2025
    5.0
    Love this store!
  • NF
    Nick Fadley
    Nov 2, 2025
    2.0
    Looked for lawn mower wheels for a Toro walk behind and didn't have crap for lawn mower parts. They sell the Toro recycler 22" why not the wheels for it?
  • EM
    Elizabeth Munoz
    Oct 26, 2025
    1.0
    While visiting Toledo went to buy new appliances for my parents and we had the worst experience shopping there. Not only the woman in the appliance department refused to attend to us, she called someone else after giving us the nastiest attitude because I was talking to my mother in our native language. Not only did she called someone else she then proceed to called at another lady and pointed at us while giving us dirty looks. We ignored her because the person helping us was very helpful and nice. But it was obvious to us that she was racist and had a problem with us being there. Shame on you for hiring people like that.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.