Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,290 reviews
5 stars
1,075
4 stars
127
3 stars
32
2 stars
22
1 star
34
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers generally reported positive experiences with knowledgeable and helpful sales staff, often highlighting a no-pressure environment.
Product Quality
Many customers expressed satisfaction with the quality and comfort of La-Z-Boy products, noting their durability and suitability for various needs.
Delivery Service
Delivery personnel received praise for their professionalism and efficiency, although some customers expressed concerns about delivery fees.
Customer Service
Overall, customer service was frequently described as excellent, with staff being friendly, attentive, and willing to assist with inquiries.
Return Policy Issues
Some customers expressed frustration with the return policy and lack of clarity regarding non-returnable items.
- CWCraig Whitman3 days ago3.0The salesman Jacob did a great job. Only been there a few Weeks never dealt with the LaBoy credit card before so I had to ask for help which was great guy helping him which was the manager. Should know that you can use the La-Z-Boy card to pay the whole bill not have to use a separate card to put 30% down when I said something, the manager said that synchrony bank is the one that set up this when I called synchrony they told me that the guy can use it for the whole bill. That’s what it’s for they would rather not lose the money to somebody else.
- PSPamela Short4 days ago5.0Excellent service. No pressure to buy. Good, cooperative atmosphere in the store. Their free design consultant came to our home to measures so that we could know if our choices would fit nicely in the room. She was right on time, professional, and personal.
- TRTom RoseNov 15, 20255.0Lazy Boy was the only furniture store that would move my existing couch and chair to the garage. Appliance Center and Ashley Furniture would not. As a senior citizen, this is a big deal. All of my friends are in their 70's and my kids live 100 miles away.
- LHLynn HanniganNov 12, 20255.0Very helpful….. our salesman went out of his way to show us one of the other colors. And happy the Veterans discount was in effect as well. Great experience with our salesman and the other gentleman was very nice as well!! Thanks to both!
- JOJohn O’NeilNov 3, 20252.0tried to return a chair i had purchased day before. It was not comfortable and not the same chair i sat in. Invoice was stamped “final” which per the small print meant it was not returnable. Shame on me i didn’t read it. Saleman just told me to sign and initial, but with no explanation of the no return policy. Manager ended up letting me take the chair i sat in in the store as my only option. I was so upset i just wanted no more to do with lazyboy( after 20+ years buying chairs there). As i had no other option i took his offer and exchanged the chair. I will never buy lazyboy again. interestingly, sales guy walked right past me when we came back without even looking me in the eye. Real professional. BTW….after sitting in the chair i brought home for an evening, I found it pretty uncomfotable. Might give it to charity and start over. But certainly no more lazyboys.
Frequently Asked Questions About La-Z-Boy Toledo
What types of furniture does La-Z-Boy Toledo offer?
La-Z-Boy Toledo offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the operating hours for La-Z-Boy Toledo?
La-Z-Boy Toledo is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Toledo offer delivery services?
Yes, La-Z-Boy Toledo provides delivery services for their furniture products.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Toledo?
No, proof of vaccination is not required to shop at La-Z-Boy Toledo.
What payment methods are accepted at La-Z-Boy Toledo?
La-Z-Boy Toledo accepts American Express, Discover, MasterCard, and Visa for payments.
Where is La-Z-Boy Toledo located?
La-Z-Boy Toledo is located at 5804 Airport Hwy, Toledo, OH 43615, United States.
Can I find other furniture stores near La-Z-Boy Toledo?
Yes, nearby furniture stores include La-Z-Boy Furniture Galleries and La-Z-Boy of Toledo, Airport Highway.
Are there any places to eat near La-Z-Boy Toledo?
Yes, TGI Fridays is a nearby American restaurant and pub where customers can dine before or after visiting La-Z-Boy Toledo.
What nearby home improvement stores could I visit along with La-Z-Boy Toledo?
The Home Depot and Home Services at The Home Depot are nearby and offer hardware, building supplies, and home improvement services.
Are there leisure or recreational places near La-Z-Boy Toledo?
Yes, customers can visit Bernath Village Swimming Pool for relaxation or enjoy local landmarks like The Ridge Apartments and The Cloisters.