Find everything you need for home upgrades at Lowe’s in Strongsville, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback indicates a mix of helpful and unhelpful staff experiences, with some customers praising knowledgeable employees while others report difficulty finding assistance.
Checkout Experience
Many customers expressed frustration with the checkout process, citing a lack of cashiers and uncomfortable interactions during self-checkout.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays, poor communication, and unresponsive customer service.
Product Availability
Customers appreciate the variety of products available, but some reported issues with stock levels and the accuracy of product availability notifications.
Store Environment
The store is generally described as clean and well-organized, with friendly staff, although some customers noted a scattered layout compared to competitors.
MT
Mary Trimble
1 day ago
5.0
There's nothing to it recently got a Lowe's card and was a long-time customer of another store and found that I did not care for what was going on with their public image. I went to Lowe's and found the people extremely helpful service was quick. Asked several questions. Had great help. Definitely a place I will continue to shop at
DB
Dan Beier
2 days ago
5.0
Great assistance and competent sales people for home appliances
AA
Ash
6 days ago
5.0
Very happy with the LG laundry machine I bought from here
PP
Persephone
Jan 5, 2026
5.0
Everyone who I've talked to at this store is very helpful and kind. Good prices and quality items.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Strongsville, OH?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more at Lowe's in Strongsville, OH.
What are Lowe's operating hours in Strongsville?
Lowe's in Strongsville is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. There are adjusted hours or closures on certain holidays.
Does Lowe's Strongsville offer delivery and in-store pickup services?
Yes, Lowe's Strongsville offers both in-store pickup and delivery services for customer convenience.
Can I return or exchange items purchased at Lowe's Strongsville?
Most items can be returned within 90 days. For online purchases, returns can be started online in your order history. In-store returns require proof of purchase at customer service.
What payment options are accepted at Lowe's in Strongsville?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there special installation services available at Lowe's Strongsville?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, flooring, lighting, roofing, and more.
What brands are available at the Lowe's Home Improvement store in Strongsville?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Maytag, Kobalt, Weber, and many others.
What nearby places can I visit when shopping at Lowe's Strongsville?
Nearby places include Discount Drug Mart for pharmacy needs, Subway for a quick meal, and Buffalo Wild Wings for dining and drinks after shopping.
Can customers use nearby transportation and services when visiting Lowe's Strongsville?
Yes, customers can easily find locksmith services at Minute Key nearby or pick up propane supplies at Blue Rhino Propane Exchange, enhancing their shopping experience.
Are there nearby attractions or services that complement visits to Lowe's Strongsville?
Customers can visit The Salvation Army Thrift Store for charitable shopping or Your Wine Cellar for liquor needs close to Lowe's Strongsville.