Brand Certified
Lowe's Home Improvement
4.1(1861 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
9149 Pearl Road, Strongsville, OH
44136, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(440) 239-2630
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/OH-Strongsville/2339
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Strongsville, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,861 reviews
5 stars
1,052
4 stars
396
3 stars
131
2 stars
90
1 star
192
- CSChelsea Strickland5 days ago2.0employees don’t say a word to you, don’t ask if you need help - had a hard time finding what i needed and eventually circled the store until i found it. lady at checkout approached me and goes “can i help you”? in the most backhanded way, i honestly wanted to leave the items😭i then i told her i was checking out, and that i can do it myself, as it was the SELF CHECKOUT. you can call me a karen but that’s not a proper greeting. otherwise store is clean. there’s a lot of stuff for everyday needs, including clothing and pet items which i thought was cool
- JHJ HFeb 21, 20261.0Thought i would give this establishment a chance ....as between this blue store and the other orange store, they have managed to push most of the GOOD local/real hardware stores out of business. I needed a power cord for my new stove .. 4 prong, 50 amp, 3 to4 feet long as i didn't need a coil of extra wire lying under my stove so 3 foot=optimum length. First off could hardly find an associate to ask if they had any power cords for stoves as after walking the electric area aisle i saw...none. An associate .....Walked with me to appliance aisle to ask that area associate if he knew of where i might find one. This guy throws up-his arms and acts as if how dare you ask me for help, even though no other customers in sight . Guess i was bothering his quiet time.He points to a rack... Over there. I walk over ... one 10 foot cord, i asked any other cords available from a distance... his answer 'What's wrong with that one' in a condescending voice. I walked out and decided , i will not come here for anything. Salesmen are a businesses first line representing the company. This guy needs to read his job description and understand what is there for. He lost them a customer.
- AOAlexandra OvermeyerFeb 14, 20264.0I'm working on a DIY project and this was my first stop. I might be brand new to learning how to do things but Melissa took her time and helped me find what I needed (unlike the older male who pointed me to an aisle and walked away)
- CDCarmen DuffyFeb 11, 20264.0Remodeling our new home is making us stop and shop at Home Depot a lot. We are happy with the team helping us find what we need. Good customer service!
- JCJamie CamachoJan 30, 20265.0I cannot say enough wonderful things about Robin, Mary, and Mike at Lowe’s. What started as a stressful, last-minute trip turned into one of the most genuine customer service experiences I’ve ever had, coming from a dealership Customer Relations Manager. We came into the store about 30 minutes before closing because we needed a new stove. We were down to one working burner, and our oven wouldn’t heat past 330 degrees, cooking for our family of 6 had become incredibly frustrating. A friend had generously given us a $500 gift card, so we were really hoping to make something work. We found a stove we loved priced at $799, and Robin immediately stepped in to help us. She patiently answered all of our questions and truly wanted to help us make it happen. She even helped us apply for a Lowe’s credit card in hopes it would bridge the gap, but unfortunately we were denied. After checking our bank account, we realized we just didn’t have the extra money to cover the difference, especially with the sale ending the next day. Even though it was close to closing time, Robin never rushed us and made sure we understood all of our options. I asked about scratch-and-dent appliances, and Robin explained that Mary usually keeps customer information for situations like that. She took my information so Mary could reach out if anything became available. We drove home that night completely defeated. The next morning around 11 a.m., I received a call from Lowe’s — it was Mary. She explained that Robin had spoken with her supervisor, Mike, and together they worked out a solution. They were willing to mark the stove down enough for my $500 gift card to cover both the stove and the gas line. On top of that, they waived the delivery fee, and the stove could be delivered the very next day once I came in to pay. I asked Mary, honestly shocked, “So is this a floor model?” She replied, “No — we’re sending you a brand new one.” My heart absolutely skipped a beat. I went in immediately, completed the purchase, and our brand-new stove was delivered the next day. What Robin, Mary, and Mike did for us went far beyond standard customer service. Their empathy, teamwork, and willingness to truly help made a huge difference for our family. They didn’t have to go the extra mile — but they did, and it meant everything to us. This is how customer service should be done. Lowe’s is incredibly lucky to have them. Thank you from the bottom of my heart. ❤️
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Strongsville, OH?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more at Lowe's in Strongsville, OH.
What are Lowe's operating hours in Strongsville?
Lowe's in Strongsville is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. There are adjusted hours or closures on certain holidays.
Does Lowe's Strongsville offer delivery and in-store pickup services?
Yes, Lowe's Strongsville offers both in-store pickup and delivery services for customer convenience.
Can I return or exchange items purchased at Lowe's Strongsville?
Most items can be returned within 90 days. For online purchases, returns can be started online in your order history. In-store returns require proof of purchase at customer service.
What payment options are accepted at Lowe's in Strongsville?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there special installation services available at Lowe's Strongsville?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, deck, doors, flooring, lighting, roofing, and more.
What brands are available at the Lowe's Home Improvement store in Strongsville?
Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Maytag, Kobalt, Weber, and many others.
What nearby places can I visit when shopping at Lowe's Strongsville?
Nearby places include Discount Drug Mart for pharmacy needs, Subway for a quick meal, and Buffalo Wild Wings for dining and drinks after shopping.
Can customers use nearby transportation and services when visiting Lowe's Strongsville?
Yes, customers can easily find locksmith services at Minute Key nearby or pick up propane supplies at Blue Rhino Propane Exchange, enhancing their shopping experience.
Are there nearby attractions or services that complement visits to Lowe's Strongsville?
Customers can visit The Salvation Army Thrift Store for charitable shopping or Your Wine Cellar for liquor needs close to Lowe's Strongsville.
Brand Certified Facts from Lowe's Home Improvement
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