Lowe's Home Improvement

4.1
1851 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Strongsville, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Lowe's Home Improvement
9149 Pearl Road, Strongsville, OH
44136, United States

Hours

Reviews

4.1
1,653 reviews
5 stars
920
4 stars
370
3 stars
127
2 stars
70
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and unhelpful staff experiences, with some customers praising knowledgeable employees while others report difficulty finding assistance.

Checkout Experience

Many customers expressed frustration with the checkout process, citing a lack of cashiers and uncomfortable interactions during self-checkout.

Delivery Issues

Numerous reviews highlight significant problems with delivery services, including delays, poor communication, and unresponsive customer service.

Product Availability

Customers appreciate the variety of products available, but some reported issues with stock levels and the accuracy of product availability notifications.

Store Environment

The store is generally described as clean and well-organized, with friendly staff, although some customers noted a scattered layout compared to competitors.
  • MT
    Mary Trimble
    1 day ago
    5.0
    There's nothing to it recently got a Lowe's card and was a long-time customer of another store and found that I did not care for what was going on with their public image. I went to Lowe's and found the people extremely helpful service was quick. Asked several questions. Had great help. Definitely a place I will continue to shop at
  • DB
    Dan Beier
    2 days ago
    5.0
    Great assistance and competent sales people for home appliances
  • AA
    Ash
    6 days ago
    5.0
    Very happy with the LG laundry machine I bought from here
  • PP
    Persephone
    Jan 5, 2026
    5.0
    Everyone who I've talked to at this store is very helpful and kind. Good prices and quality items.
  • RD
    R Downey
    Dec 25, 2025
    4.0
    Very helpful employees

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.