Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Streetsboro, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude employees and poor customer service experiences, particularly regarding returns and delivery issues.
Store Cleanliness
The store is generally reported as clean and organized, although there were some complaints about cluttered aisles and unsanitary conditions in the bathrooms.
Product Availability
Customers noted a good selection of products, but there were frequent mentions of items being out of stock or difficulties in finding specific products.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including missed deliveries, lack of communication, and issues with third-party delivery companies.
Pricing Concerns
Some customers found prices to be high compared to competitors, while others felt the quality justified the cost.
TB
Troy Barton
Nov 10, 2025
5.0
Great store to deliver to!!
CC
Caleb Campos
Nov 3, 2025
5.0
A dude I think it was his first day or first week I believe ginger and about 5,6 was so nice and helped me get a giant Christmas tree that would not fit into my car so thank him for that
HB
Harold Brooks
Oct 13, 2025
5.0
We came to the streetsboro Lowe's to look at cabinets and countertops at Lowe's ...but the person who normally works that department apparently was off. I've been in the store several times I never seemed to catch the person when they're working apparently their schedule and my schedule are different. It would be nice if they had other employees to work when shifts change...However a young man named Joe came up to assist me and tried his best to at least give me some answers ...another girl named Lea also came by and gave me the woman who normally works that department's business card and left her a note to call me. both employees were courteous helpful and extremely nice. The store has nice helpful employees. Employees should be commended because they saved a possible sale.
LS
Lisa Smith
Oct 12, 2025
5.0
Bought a door for the house waiting to get it and get it installed!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Streetsboro, OH offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, garden equipment, lighting, and outdoor furniture.
What are the store hours for Lowe's Home Improvement in Streetsboro?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, lighting, doors, windows, and more to support your home improvement projects.
What payment options are accepted at Lowe's Home Improvement in Streetsboro?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I pick up my online order in-store at the Streetsboro Lowe's?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email notification when your order is ready for pick up.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return online in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
Are there any nearby places to Lowe's that I can visit before or after shopping?
Yes, nearby places include Minute Key for locksmith services, Pet Supplies Plus for pet needs, and Giant Eagle Supermarket for groceries, making it convenient to run multiple errands in one trip.
How can I use nearby transit or services to access Lowe's Home Improvement?
While specific transit options aren't listed, nearby businesses like USPS and KeyBank indicate this area has services that might assist in planning your visit to Lowe's.
What nearby dining options are available around Lowe's in Streetsboro?
You can find local dining options such as CiCi's Pizza and Applebee's Grill + Bar close to Lowe's for a meal before or after your shopping trip.
Does Lowe's Home Improvement provide any special customer services or programs?
Yes, Lowe's offers services like free delivery, free haul away, easy returns, and easy exchanges, and supports various community associations such as Lowe's Heroes and Habitat for Humanity.