Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Steubenville, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,772 reviews
5 stars
799
4 stars
414
3 stars
213
2 stars
102
1 star
244
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.
Staffing Issues
Frequent complaints about understaffing and difficulty finding assistance in-store, leading to long wait times.
Product Quality
Concerns about the quality of products, particularly in the lumber and appliance sections, with reports of damaged or incorrect items.
Checkout Experience
Negative feedback regarding the reliance on self-checkout and long lines at registers, with customers expressing frustration over limited cashier availability.
Store Organization
Issues with store organization and product availability, making it difficult for customers to find what they need.
- TPTina Whittaker PhotographyNov 17, 20253.0Not enough staff and takes forever to get stuff bc can't find people that work there.. price is too high but so is everything else.
- RLRog LeeNov 16, 20255.0Quick and easy for picking up online order of washer and dryer. They loaded it for me. Thank You
- RLRanch LanchNov 9, 20255.0The employee Rhett was very knowledgeable and helpful when picking out a topper for our kitchen appliances
- CCChristianNoelNov 2, 20255.0Everything is labeled ... signs everywhere just look up. If you even seem lost you best believe 2 or 3 workers are fixing to ask if you need help. Never had a bad experience since they opened this location.
- TZTerese ZuccariniOct 26, 20255.0Yesterday- we stopped in because we were having an issue with ordering our blinds through central selling. Florence and Gavin- tag teamed the issue, apologized profusely, and were so helpful throughout the process. Thank you both for your top notch customer service!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Steubenville, OH?
You can find appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor furniture, gardening equipment, plumbing essentials, and more at Lowe's Home Improvement in Steubenville.
What are the store hours for Lowe's Home Improvement in Steubenville?
Lowe's Steubenville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check my order status for a purchase made at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also provided if your order status changes.
What should I bring to pick up my order at Lowe's?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver’s license or military ID. Only the cardholder or authorized user may pick up the order.
What payment methods are accepted at Lowe's Home Improvement in Steubenville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there nearby places to grab a meal after shopping at Lowe's Home Improvement?
Yes, Applebee's Grill + Bar is nearby, offering American cuisine and a bar where customers can enjoy a meal after shopping at Lowe's.
Can I find other home improvement or hardware stores near Lowe's in Steubenville?
Yes, Harbor Freight Tools is nearby, which offers tools and building supplies similar to Lowe's, providing additional options for your home projects.
Where can I find coffee nearby if I want to relax after visiting Lowe's?
Starbucks is located close to Lowe's Home Improvement, making it a convenient spot to enjoy coffee and refreshments after your visit.
Does Lowe's Home Improvement in Steubenville support any community organizations or initiatives?
Yes, Lowe's is associated with organizations like Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, Boys & Girls Clubs of America, and others supporting community development.