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Extra Space Storage
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Extra Space Storage

4.8
(785 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1885 W 1st St in Springfield, OH today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, parking spaces, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1885 W 1st St, Springfield, OH
45504, United States

Hours

Reviews

4.8
785 reviews
5 stars
700
4 stars
47
3 stars
13
2 stars
8
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Brittany and DJ, received high praise for their friendly, helpful, and attentive service, making customers feel valued.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick and easy rental process, with many noting the efficiency of the online reservation system.

Value

The pricing is considered reasonable, with several customers highlighting good deals and the value of climate-controlled units.

Mixed Experiences

While most feedback is positive, there are isolated reports of issues such as cleanliness concerns and communication problems regarding unit availability.
  • DB
    Denis Bryant
    2 days ago
    5.0
    Awesome staff and clean location!
  • JS
    Jerry Sprout
    Feb 19, 2026
    5.0
    The facility is very clean. The people are nice. The unit was ready for move in. The only issue was I walked the entire facility and only found one cart.
  • KD
    Karen Dixon
    Feb 10, 2026
    5.0
    So this was my first time ever renting a storage unit, and the office manager Brittany made it a wonderful experience! She explained everything very clearly, she was very transparent about the pricing, and answered everything that I asked. Very personable, and put me at ease about the whole thing. Definitely glad that I scraped up enough money to put my shit there LOL
  • SW
    Stephanie Woods
    Feb 6, 2026
    5.0
    Great experience with Extra Space Storage. Brittney acted quickly when my unit door wouldn’t lock (2/6/25)and even shoveled snow around my outdoor unit- really appreciated the prompt and helpful service.
  • BG
    Bobbi Groeber
    Jan 30, 2026
    5.0
    Same day service! The online rental process was completed within minutes! Went right in, opened the door, found the lock and keys inside, moved in and locked it up! All done within a few hours! My only negative to this experience was that the snow was not cleared at the side doors or the docking stations. However, we did find one of the back doors with snow removed. Other than that, the process was very smooth! Thank you,

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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