Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Sandusky, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,109 reviews
5 stars
614
4 stars
270
3 stars
99
2 stars
39
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided excellent assistance while others were reported as rude or unhelpful.
Product Availability
Customers noted a good selection of products, but some reported items being out of stock or not available.
Store Condition
The store was generally described as clean and well-organized, with some customers praising the layout.
Delivery Issues
Several reviews highlighted problems with delivery, including damaged items and delays.
Employee Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for lack of training.
- JBJeffrey BowserDec 9, 20252.0Walk around looking for garage door openers. Couldn't find them because they moved them. Then I started to look up on their website to see where they were located and couldn't because I couldn't get a wifi signal within the building. Then I walked around for 10 minutes to try to find an employee to point me in the right direction. Lowes is broke. Ill buy my stuff from Amazon
- L9lp 94Oct 19, 20255.0Joe from plumbing is awesome! We had a question about our Moen faucet and he was the only person to explain what we had to do, and investigate the warranty. To other home improvement stores and he's been the first one that gave us a good, honest right answer!
- JMJeremy MilnerSep 30, 20255.0Had everything we needed.
- AMAndrew MisslerSep 28, 20254.0Nice selection of Christmas lights and decorations. Friendly staff
- PQParker QuinnAug 9, 20251.0Kris from this Lowe’s was absolutely no help and she looked higher than a kite because she could barely keep her eyes open and she couldn’t stand straight.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Sandusky, OH?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing fixtures, storage solutions, and more.
What are the operating hours for Lowe's Home Improvement in Sandusky?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's Home Improvement offer delivery or in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates will also notify you of any changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's provides installation services for various products including appliances, flooring, cabinetry, decking, lighting, and more.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days; you can start returns online for items bought on Lowes.com or return items in-store with proof of purchase at the customer service desk.
Are there any nearby places to dine or grab a sandwich near Lowe's Home Improvement in Sandusky?
Yes, customers can visit Subway for sandwiches or Samurai Japanese Steak House for Japanese cuisine; both are close to Lowe's and convenient for a meal before or after shopping.
What nearby stores can I visit for more shopping options around Lowe's?
Nearby shopping options include Walmart Supercenter for general retail, Staples for office supplies and printing services, and Toys"R"Us for toys and games.
Are there any nearby services for key and locksmith needs near Lowe's in Sandusky?
Yes, KeyMe Locksmiths, Minute Key, and minuteKEY are nearby locksmith services you can visit for key cutting and lock services.