SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Very helpful people. Great place for your paver and retaining wall projects.
KK
Kurt
Jul 23, 2025
3.0
Site One as a company is typically awesome, but this branch is chronically out of parts. If you need to order something, they're great to ship stuff in, but don't expect them to have the parts on hand. 2/5 quality as a store, but they get a star back because the guys there are very friendly and helpful
TM
Todd Mitchell
Jul 8, 2025
5.0
Best place for landscape tools, supplies and knowledgeable salespeople
Frequently Asked Questions About SiteOne Landscape Supply
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Landscape Supply?
To create an online account, complete the Request an Account form in the top right corner of the screen. You’ll need your SiteOne customer number. If you are not currently a customer, please call 1-800-SITEONE (1-800-748-3663) to become one.
Are all products available for purchase online at SiteOne?
Yes, the majority of products are available online. If you cannot find an item, you can add a note on your order during checkout or contact the branch directly.
What should I do if I cannot find what I'm looking for on the website?
Please contact your local branch. If placing an order with other items, you can include a message to the branch with your order.
How do I place an order with SiteOne Landscape Supply?
Log in to your account, confirm your selected branch, add products to your cart, then proceed to checkout. You can choose pick up or delivery options.
What is the Buy Online, Pick Up in Branch process?
When ordering online, select a SiteOne branch for pickup. You’ll receive an Order Confirmation email and an Order Ready notification when your order is ready to be picked up.
Does SiteOne offer local delivery?
SiteOne offers local delivery on most orders within 60 miles of the branch. Delivery charges may apply.
What are the store hours for SiteOne Landscape Supply in Richfield, OH?
The store is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays. It is also closed on holidays such as December 25, 2024.
What nearby places can I visit around SiteOne Landscape Supply in Richfield?
Nearby, you can visit the SiteOne Hardscape Center for lighting and retail products, the Oak Hill Hops farmers market for fresh produce, and the Richfield Coliseum site, a nature reserve and historic concert venue.
How can the Cuyahoga Valley Scenic Railroad enhance my visit to SiteOne Landscape Supply?
After visiting SiteOne, you might enjoy the nearby Cuyahoga Valley Scenic Railroad museum which offers a historic and scenic experience, perfect for a relaxing outing.
Are there dining options near SiteOne Landscape Supply?
Yes, near SiteOne you can enjoy treats at Country Maid Ice Cream, which offers ice cream, smoothies, and a restaurant-style experience.