Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Reynoldsburg, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,656 reviews
5 stars
872
4 stars
390
3 stars
167
2 stars
69
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising helpful staff while others report rudeness and lack of assistance.
Product Availability
Customers appreciate the wide selection of products available, but some express frustration over items being out of stock or misrepresented online.
Store Management
Several reviews highlight issues with store management, including poor organization and staffing, leading to long wait times and inadequate customer support.
Delivery Issues
Numerous complaints about delivery services, including delays and poor communication regarding delivery times.
Cleanliness and Organization
Many customers note that the store is clean and well-organized, making it easier to find items.
- RARoss Atwell4 days ago5.0Shawn Cook helped me and my wife pick out new appliances for our kitchen. He was super knowledgeable and willing to deal with our (my wife’s) indecisiveness. Thanks for your help Shawn!
- AHA HonNov 13, 20254.0Nice, clean and well-stocked, but could use more associates to help.
- JJjpayne4040Nov 1, 20255.0Excellent place for Christmas decorations
- ESe.g. John SOct 27, 20251.0Tried talking to a manager at the store today at 6:30am, it’s impossible. Apparently the customer service desk runs the store and they won’t let you talk to a manager even after requesting one.
- MGMichael GencurOct 3, 20255.0Varied brand of most items to choose from. From Ryobi to Porter Cable to Milwaukee, and so on. I went with Ryobi for the cost differential. I purchased a cordless drill, and I am quite satisfied with this choice. Staff is either notoriously helpful, or unsure of how to help. Honestly, the luck of the draw.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Reynoldsburg, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers and dryers, and windows and doors.
What are the operating hours for Lowe's Home Improvement in Reynoldsburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Pergo, and many more.
Are there any special programs or associations connected with Lowe's?
Yes, Lowe's is connected with programs such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and the Lowe's Foundation, among others.
What payment methods are accepted at Lowe's Reynoldsburg?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's provide related to product installation?
Lowe's offers installation services for appliances, cabinets, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, playsets, water heaters, windows, and more.
What nearby stores can I visit after shopping at Lowe's Home Improvement?
Nearby you can find TJ Maxx for clothing and home goods, Rooms For Less Furniture for furniture and mattresses, and PetSmart for pet supplies and services, all within easy reach.
Are there nearby automotive services to help if I have vehicle needs after visiting Lowe's?
Yes, nearby automotive services include Valvoline Instant Oil Change for quick oil changes, Tire Discounters for tire and repairs, AutoZone for parts and accessories, and Moo Moo Express Car Wash for vehicle cleaning.
What nearby key and locksmith services are available near Lowe's?
Nearby you will find minuteKEY and Minute Key, both providing key duplication and locksmith services convenient for customers needing these while shopping at Lowe's.