As the trusted home improvement store near you, Lowe’s in Reynoldsburg, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
1,801 reviews
5 stars
943
4 stars
413
3 stars
178
2 stars
77
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with staff being unhelpful, rude, or lacking knowledge about products.
Staff Knowledge
There were mixed reviews about staff knowledge, with some customers praising helpful employees while others noted a lack of expertise.
Store Organization
The store was generally described as clean and organized, but some customers found it difficult to get assistance when needed.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays and poor communication.
Product Availability
Customers frequently mentioned issues with stock availability, particularly for specific items like plywood and appliances.
SL
Steven Lloyd
1 day ago
4.0
This is a great store. I will say, that their main power tool. Flex tools. While very powerful. Do not last as long as other brands. If you buy flex tools from them make sure you register them and keep your receipts. Also the store has a good garden section that my wife really likes.
WH
Warm Honey
4 days ago
1.0
I don’t usually leave reviews, but I felt compelled to share my experience. I visited this Lowe’s location recently and overall the store was organized and easy to navigate. However, my interaction with Wanda, who I understand is a head cashier, left me feeling uncomfortable. During the exchange, she appeared frustrated and was speaking under her breath in a way that felt directed toward me, which made the experience feel unwelcoming. I understand retail can be stressful, but especially in leadership roles, maintaining a professional and respectful tone goes a long way in customer service. I hope future visits feel more pleasant.
RA
Raj Adhikari
Feb 3, 2026
1.0
If you need plywood, don’t go there guys . They will make wait for 1 hrs and 30 min just to cut the plywood to fit in car . It’s better to drive the difference store . I always face same problem again and again . It’s my nearest Lowe’s store . I will drive 30 min and go to from next time . I need so much material the customer service from employees is bad on floor guys . Hope this fixed and customer get help and support instead of waiting 1 hrs and 30 min . Bad parts is The floor employees even will walk away like they don’t hear if you try to call them . Omg unbelievable guys . Sorry to say but I am been facing bad experiences on this location .
RM
Robert Murray
Feb 2, 2026
3.0
Meh not that great. No one's really informative.
MM
Mark M
Jan 27, 2026
4.0
Lowe's was clean and the staff was friendly and helpful. I was directed to small appliances and I found the microwave I needed right away. There was a hiccup with checking out. The staff had difficulty using a gift card to pay for my purchase. After 15 minutes the issue was finally resolved.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Reynoldsburg, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, tools, washers and dryers, and windows and doors.
What are the operating hours for Lowe's Home Improvement in Reynoldsburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Pergo, and many more.
Are there any special programs or associations connected with Lowe's?
Yes, Lowe's is connected with programs such as Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and the Lowe's Foundation, among others.
What payment methods are accepted at Lowe's Reynoldsburg?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's provide related to product installation?
Lowe's offers installation services for appliances, cabinets, countertops, decks, doors, garage doors, generators, gutters, flooring, lighting, playsets, water heaters, windows, and more.
What nearby stores can I visit after shopping at Lowe's Home Improvement?
Nearby you can find TJ Maxx for clothing and home goods, Rooms For Less Furniture for furniture and mattresses, and PetSmart for pet supplies and services, all within easy reach.
Are there nearby automotive services to help if I have vehicle needs after visiting Lowe's?
Yes, nearby automotive services include Valvoline Instant Oil Change for quick oil changes, Tire Discounters for tire and repairs, AutoZone for parts and accessories, and Moo Moo Express Car Wash for vehicle cleaning.
What nearby key and locksmith services are available near Lowe's?
Nearby you will find minuteKEY and Minute Key, both providing key duplication and locksmith services convenient for customers needing these while shopping at Lowe's.
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