Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.9
416 reviews
5 stars
378
4 stars
28
3 stars6
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Product Quality
Many reviews highlighted the high quality of the furniture, with customers expressing satisfaction with their purchases.
Customer Service
While most experiences were positive, some customers reported issues with delivery and cleaning services, indicating room for improvement in these areas.
Pricing Concerns
Several customers felt that the outlet prices were not significantly lower than regular store prices, leading to some disappointment.
- TSTrish StewartJan 4, 20265.0Oh my. Best purchase ever! My sales clerk was joyful, helpful, knowledgeable and kind. A truly amazing experience. Prices out of this world (in a good way)
- MMMeghan MathiasJan 3, 20262.0Husband and I went to your outlet store in Pickerington, Oh. Miles and Sage helped us. We fell in love with the white Edie sectional. Perfect for our space, exactly what I have been looking for. Unfortunately since it’s discontinued, we would have to buy the floor model. Fine. Noticed some black grease/dirt markings on the couch (one is clearly an handprint) and was told it could be cleaned for us before purchase. Perfect. Go back to purchase and are suddenly told they can no longer clean the couch for us, we would be responsible for cleaning it. Told us to buy your $40 cleaning kit and they could clean it right there in the store to show it would come clean. However, we were also told that if we got it home, and it would not come clean that a 30% cleaning and restocking fee would be applied to return it. So why in the world would you just not clean the thing beforehand?! Why was it even put out on the floor dirty to begin with? Something just isn’t adding up. I’m thinking cleaning was attempted and didn’t work and they were just trying to unload this couch that no one else is buying (for the same reason) on us. To clarify Miles and Sage were perfectly nice however I jus feels like the whole situation is “off” .
- MBMary ButlerDec 28, 20255.0I had a great experience thanks to Jax. Jax was extremely friendly & knowledgeable & genuinely helpful. Jax took the time to answer all my questions & made the entire process easy. Delivery was perfect.
- BMB MitchellDec 28, 20255.0My friend and I had the best experience at this la-z-boy store. Myles, Meredith, and their whole team helped us and were so knowledgeable, helpful, friendly, and not pushy at all. They helped us both find exactly what we wanted and got us a great deal. We are both so happy with our purchases. And honestly, the big difference for us was the staff. Each person was so friendly, especially Myles. We genuinely had so much fun with all the awesome personalities working there. We kind of want to go back again and just hang out. This kind of service means we’ll be customers for life. Oh, and we’re so happy with our recliners and can’t wait for them to be delivered!
- JWJeff WisemanDec 22, 20255.0The sales team was very helpful and even stayed late waiting for us to choose our (4) chairs. Quality of chairs is high, as expected from LaZBoy. Delivery crew was excellent. One chair had a defect at the bottom of the seat, but getting a repair under warranty was painless and efficient
Frequently Asked Questions About Outlet by La-Z-Boy
What type of furniture can I find at Outlet by La-Z-Boy?
You can find recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories at Outlet by La-Z-Boy.
Does Outlet by La-Z-Boy offer delivery services?
Yes, Outlet by La-Z-Boy offers delivery services for purchased furniture.
Are In-Home Design services available at Outlet by La-Z-Boy?
Yes, professional In-Home Design services are available to help you customize your furniture and home look.
What are the regular business hours for Outlet by La-Z-Boy?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, and on Saturday and Sunday from 11:00 AM to 6:00 PM.
Is proof of COVID-19 vaccination required to shop at Outlet by La-Z-Boy?
No, proof of vaccination is not required to shop at Outlet by La-Z-Boy.
What payment methods are accepted at Outlet by La-Z-Boy?
Payment options include American Express, Discover, MasterCard, and Visa.
Where is Outlet by La-Z-Boy located?
It is located at 1750 Hill Rd N, Pickerington, OH 43147, USA.
What nearby places can I visit around Outlet by La-Z-Boy?
You can visit Bed Bath & Beyond for kitchen and bath needs, Barnes and Noble for books and music, and Cold Stone Creamery for desserts nearby.
Where can I find a restaurant close to Outlet by La-Z-Boy?
Nearby dining options include XI XIA Chinese Cuisine and Mr.O Kitchen for Asian cuisine, and LongHorn Steakhouse for American food.
Are there entertainment options near Outlet by La-Z-Boy?
Yes, Marcus Pickerington Cinema is a nearby venue where you can enjoy movies after shopping.