Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1980 Mentor Ave in Painesville, OH today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
495 reviews
5 stars
477
4 stars
12
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly David, for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick and easy rental process, with staff providing thorough explanations and assistance.
Professionalism
Staff members, especially David and Heath, were recognized for their professionalism and ability to handle customer inquiries effectively.
- KCKevin ClaridyJan 3, 20265.0David was excellent. Showed multiple units so that I could be sure my needs were met, gave a demo on the locking device since I’ve never used the kind of lock needed for a storage unit, answered all my questions - couldn’t ask for better service.
- HHHelen HavelDec 19, 20255.0I called to secure a storage unit , the company was beyond amazing to assist me . David the property manager personally called me to welcome me and see if I had any further questions or concerns. Great customer service , I highly recommend this company if you need anything . I’m so grateful I reached out to them .
- JHJustin HealyDec 18, 20255.0Professional, thorough, and easy to work with. Very good management for this location.
- MKMary KeeneDec 16, 20255.0Everyone in the office is so kind and helpful. The facilities are always clean. I feel safe storing my extra stuff here!
- KKKathleenDec 3, 20255.0In a world where customer service is sorely lacking, Emily stepped up to the plate and went above and beyond!! I walked in shortly before closing, a time when most employees would be annoyed, and not only did she greet me cheerfully with a smile, she resolved my issue within minutes! I walked in feeling defeated, and left with a smile on my face. Not only has extra space retained me as a customer, but I will definitely be referring this company to anyone and everyone in need of a storage facility. Kudos for hiring such a pleasant young lady! Please give her the recognition she deserves. Emily is top notch in customer service!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Painesville and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Mentor Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours for Extra Space Storage in Painesville?
The facility is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and is closed on Sundays.
What are the gate access hours at Extra Space Storage?
Gate hours are daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many facilities offer climate-controlled units for temperature-sensitive items in addition to standard units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant with exceptional security features and a manager living on-site for added safety.
How can the nearby Lucky's Beverage store be useful when visiting Extra Space Storage?
You can stop by Lucky's Beverage, a nearby convenience and liquor store, for snacks or drinks before or after your storage visit.
What nearby dining options are available around Extra Space Storage?
Nearby you can find Dairy Queen for fast food and ice cream, as well as Family Restaurant and Favored Flavor Family Restaurant for sit-down meals.
Are there any nearby wellness or spa facilities close to Extra Space Storage?
Yes, QQ Spa offers massage and reflexology services, and there are several beauty salons like Zenergy Nails and Allure Beauty Salon & Spa nearby.
Is there easy access to automotive services near Extra Space Storage?
Yes, Adventure Subaru provides car dealership and automotive repair services close to the storage facility.