Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Northfield, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
8224 Golden Link Boulevard, Northfield, OH
44067, United States
Hours
Reviews
4.0
986 reviews
5 stars
527
4 stars
231
3 stars
82
2 stars
22
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude service and poor assistance.
Store Cleanliness
Many customers noted that the store is clean, well-stocked, and organized, contributing positively to their shopping experience.
Product Availability
Customers frequently mentioned issues with product availability and inventory management, including items being out of stock or misplaced.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to frustration and dissatisfaction.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their shopping experiences, citing helpful employees and good prices.
- EBEx BNov 16, 20251.0It’s critical not to raise your voice or bother people while they’re shopping. If your entry level input is required, you will be asked.
- BBBaldwinNov 16, 20251.0Don’t bother people while they’re shopping. If you’re needed, we’ll ask for assistance.
- TJTom JonesNov 16, 20251.0Unacceptable customer service. Do not raise your voice or bother people while they’re shopping. The economy isn’t healthy enough to drive customers away.
- GHGail W. HarrisNov 15, 20255.0The guy had great customer service,he made sure we had what we needed 😞 and if we needed anything else. The item was good we always find what we are looking for quality is always nice.
- CLCharles LatimerNov 6, 20251.0What’s with some of your staff at self-checkout? They’re usually not tending to their station, and when they finally come over, they get within a foot of you and start some ungenuine, awkward small talk. They might as well just say, “I want to make sure you’re not stealing.” The whole reason I use self-checkout is because it’s convenient, and I have young kids at home that I’m trying to keep from getting sick during flu season. If your shrink rate is that bad and you don’t trust your customers, then don’t have self-checkout. It’s simple. Even though it’s less convenient, I think I’m going to start going to Home Depot instead.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Northfield, OH?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, storage, tools, and more. Notable brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and many others.
What are the store hours for Lowe's Home Improvement in Northfield, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas.
Does Lowe's Home Improvement in Northfield, OH offer delivery and in-store pickup?
Yes, the store provides both in-store pickup and delivery services for customers.
How can I check my order status or know when my order is ready for pickup?
You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, you'll receive an email with instructions and pickup location details.
What are the payment options accepted at Lowe's Home Improvement in Northfield, OH?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I return or exchange products at Lowe's, and what is the return policy?
Most items can be returned within 90 days. Online purchases can be returned via an online process or in-store with proof of purchase. Details vary by item and purchase method.
What services does Lowe's Home Improvement offer?
Lowe's provides various installation services including appliances, flooring, HVAC, doors, windows, cabinets, countertops, decks, fencing, and more, as well as assembly and repair services.
What nearby places can I visit when shopping at Lowe's in Northfield, OH?
Nearby places include Blue Rhino Propane Exchange for propane needs, CVS Pharmacy for convenience and pharmacy services, and The Original Mattress Factory for furniture shopping.
Are there nearby dining options around Lowe's Home Improvement in Northfield?
Yes, customers can visit nearby restaurants such as Panda Express, Chipotle Mexican Grill, Culver's, Golden Corral Buffet and Grill, and Malley's Chocolates for snacks and meals.
Where can I find other retail and service stores near Lowe's Home Improvement in Northfield?
Customers can find mobile phone stores like Verizon and Victra, key and locksmith services at Minute Key, beauty salons such as Square One Nails & Spa, and coffee at Starbucks nearby.