Lowe’s in Northfield, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on staff is mixed; while many customers praised helpful and friendly employees, others reported rude behavior and poor service experiences.
Store Condition
The store is generally described as clean, well-stocked, and organized, contributing positively to the shopping experience.
Product Availability
Customers frequently noted that the store usually has what they need, although there were complaints about specific items being out of stock.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to frustration among customers.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting that it can be higher than competitors like Home Depot.
ED
Enviro Designs
3 days ago
2.0
It really gets old sometimes being treated like I am inconveniencing a store clerk when I actually need assistance. I have spent an absurd amount of money in this store over the years (since it first opened) as both a contractor & a home owner. I do a lot of things in the world of construction and home improvement, but painting is one of my least favorite & where I tend to need assistance, due to my lack of knowledge in this area.
Recently, I have had two bad experiences back to back with the paints department. The first one, the guy got me half of what I needed, because the store was closing in 15 minutes, so he basically blew me off after selecting the first can of product for me. He shook the can of primer for me, put it up on the counter & then just walked away.
My next interaction was on Sunday (1-04-26) when I returned to the store to get the other paint products that I needed for a kitchen remodel. The man working in the paint department was a tall bald guy with a red beard. He was working on an order, so I waited patiently for his assistance until he was done. There were no other customers waiting before me when I was there. After about 10 minutes or so, I decided to try and figure out the right products that I needed on my own. Meanwhile, this man walked past me 3 different times and refused to even acknowledge me, there was a forth time where I thought he was coming over to finally help me or tell me that he would be right with me...not only did that not happen, apparently I was standing in his way to grab a product off the shelf that he needed. He stopped & just stared at me until I moved out of his way. At that point I just left the store.
As it turned out, he did me a favor...I ended up going directly to the Sherwin Williams store across the street. The sales clerk there was helpful and courteous with no waiting. After deciding on which products I should purchase...He informed me that if I waited a few more days, Sherwin Williams was having a 30% off sale on all of their paints, and a 15% off on supplies. It was a no-brainer at this point. He also told me that he could also apply an additional 10% off in-store discount - for a total of 40% off my paint products. Thank you Tall-Bald-headed Lowes guy with the red beard! I guess that I just became too complacent with shopping at Lowes all these years. I also made several trips to Harbor Freight - where I saved a ton of money, especially on a paint sprayer, wood clamps, Latex gloves, drywall bits and a roto-zip tool, among other things...sometimes it pays to drive a little further!
CC
Conner
Dec 31, 2025
5.0
Nicole was helpful at the checkout thank you
BC
Bob Coleman
Dec 14, 2025
5.0
Got exactly what I needed, lots of choices!
RR
Ryan Rapp
Dec 12, 2025
4.0
Friendly and consistent staff. Always says hello when I come in thru the lumber area at 6 AM.
GH
Gail W. Harris
Nov 15, 2025
5.0
The guy had great customer service,he made sure we had what we needed 😞 and if we needed anything else. The item was good we always find what we are looking for quality is always nice.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Northfield, OH?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, storage, tools, and more. Notable brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and many others.
What are the store hours for Lowe's Home Improvement in Northfield, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas.
Does Lowe's Home Improvement in Northfield, OH offer delivery and in-store pickup?
Yes, the store provides both in-store pickup and delivery services for customers.
How can I check my order status or know when my order is ready for pickup?
You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, you'll receive an email with instructions and pickup location details.
What are the payment options accepted at Lowe's Home Improvement in Northfield, OH?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I return or exchange products at Lowe's, and what is the return policy?
Most items can be returned within 90 days. Online purchases can be returned via an online process or in-store with proof of purchase. Details vary by item and purchase method.
What services does Lowe's Home Improvement offer?
Lowe's provides various installation services including appliances, flooring, HVAC, doors, windows, cabinets, countertops, decks, fencing, and more, as well as assembly and repair services.
What nearby places can I visit when shopping at Lowe's in Northfield, OH?
Nearby places include Blue Rhino Propane Exchange for propane needs, CVS Pharmacy for convenience and pharmacy services, and The Original Mattress Factory for furniture shopping.
Are there nearby dining options around Lowe's Home Improvement in Northfield?
Yes, customers can visit nearby restaurants such as Panda Express, Chipotle Mexican Grill, Culver's, Golden Corral Buffet and Grill, and Malley's Chocolates for snacks and meals.
Where can I find other retail and service stores near Lowe's Home Improvement in Northfield?
Customers can find mobile phone stores like Verizon and Victra, key and locksmith services at Minute Key, beauty salons such as Square One Nails & Spa, and coffee at Starbucks nearby.