Lowe’s in Milford, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated that Lowe's often had the items they needed in stock, although some noted issues with specific products being unavailable.
Mixed Experiences
While many reviews highlighted positive experiences, there were significant complaints regarding installation services and customer service responsiveness.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, comparing Lowe's unfavorably to competitors like Home Depot.
Store Environment
The store was generally described as clean and well-organized, making it easy for customers to find what they needed.
LS
lynn schlanser
3 days ago
5.0
My husband and I went to Lowe’s Milford store, to pick out and price laundry room cabinets. (Our first shopping event). Dirk Wickline, your sales specialist, approached us and asked if he could help. Told him what we were looking to do and not only did he show us all of our options but also gave us helpful suggestions on how to hang our potential cabinets. People like Dirk needs to be recognized for his outstanding customer service. We consider his customer service exceptional.
BS
Bret Sims
Dec 9, 2025
3.0
I don't understand why Lowes is more expensive than Home Depot on the same items when Home Depot is right down the road. Reminds me of gas stations price gouging.
JG
John Gettys
Nov 27, 2025
5.0
Veterans discount is great
MS
Monty Schott
Nov 18, 2025
5.0
The only big box hardware store in Hillsboro that has anything you need.
VC
Vanessa Camacho
Nov 6, 2025
1.0
Not my normal location. Came out here to do a job and stopped to get vinyl front door window plugs and despite them selling doors, they don’t sell the plugs. I asked one employee and he gave me a number of an isle, only the isle, not side or row or what it’s close to, to go find myself in the other side of the store away from the doors which I thought was weird. Never found it. So as I shopped for paint brushes I asked the paint guy. He looked very annoyed I was interrupting him from looking busy yet doing nothing. He seems to attempt to search and then walks away and starts doing something else. My husband gets involved and asked if he was still helping us and he said, did you look in isle 2. Which is the same place the other guy sent me. He wasn’t even going to tell me that or offer to help me find it or send someone that could. Everyone looks pissed off and unwilling to help. Now i appreciate my Huber Heights location that much more!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Milford, OH?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, flooring, tools, lawn and garden equipment, outdoor furniture, and more at Lowe's Home Improvement in Milford, OH.
What are the store hours for Lowe's Home Improvement in Milford, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so it's best to check before visiting.
Does Lowe's Home Improvement in Milford offer delivery and pickup services?
Yes, Lowe's in Milford offers both in-store pickup and delivery services for your convenience.
How can I track or check the status of my order from Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Milford, OH?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there any special services offered at Lowe's Home Improvement in Milford?
Yes, Lowe’s offers installation services such as appliances and flooring installation, as well as assembly, haul away, and recycling services among others.
How can customers benefit from nearby places like Blue Rhino Propane Exchange when visiting Lowe's Home Improvement?
Customers can conveniently exchange propane tanks at Blue Rhino Propane Exchange nearby, making it easy to get propane for grills or outdoor equipment purchased at Lowe’s.
What dining options are available near Lowe's Home Improvement in Milford, OH?
Nearby dining options include Chipotle Mexican Grill, IHOP, Chick-fil-A, Wings and Rings, and NASCAR Refuel Tenders & Burgers, perfect for grabbing a meal before or after shopping at Lowe’s.
Are there any nearby banking services customers can use when visiting Lowe’s Home Improvement?
Yes, customers can access banking services nearby at First Financial Bank & ATM and Fifth Third Bank, which offer ATMs and financial services.
Is Lowe's Home Improvement in Milford, OH suitable for both DIY beginners and professional contractors?
Absolutely. Lowe’s serves as a headquarters for both DIY beginners and professionals, providing expert advice, quality products, and convenient services for all skill levels.