Lowe's Home Improvement

4.1
1711 reviews

About

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Lowe’s in Milford, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5694 Romar Drive, Milford, OH
45150, United States

Hours

Reviews

4.1
1,603 reviews
5 stars
842
4 stars
437
3 stars
140
2 stars
41
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers appreciated that Lowe's often had the items they needed in stock, although some noted issues with specific products being unavailable.

Mixed Experiences

While many reviews highlighted positive experiences, there were significant complaints regarding installation services and customer service responsiveness.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, comparing Lowe's unfavorably to competitors like Home Depot.

Store Environment

The store was generally described as clean and well-organized, making it easy for customers to find what they needed.
  • LS
    lynn schlanser
    3 days ago
    5.0
    My husband and I went to Lowe’s Milford store, to pick out and price laundry room cabinets. (Our first shopping event). Dirk Wickline, your sales specialist, approached us and asked if he could help. Told him what we were looking to do and not only did he show us all of our options but also gave us helpful suggestions on how to hang our potential cabinets. People like Dirk needs to be recognized for his outstanding customer service. We consider his customer service exceptional.
  • BS
    Bret Sims
    Dec 9, 2025
    3.0
    I don't understand why Lowes is more expensive than Home Depot on the same items when Home Depot is right down the road. Reminds me of gas stations price gouging.
  • JG
    John Gettys
    Nov 27, 2025
    5.0
    Veterans discount is great
  • MS
    Monty Schott
    Nov 18, 2025
    5.0
    The only big box hardware store in Hillsboro that has anything you need.
  • VC
    Vanessa Camacho
    Nov 6, 2025
    1.0
    Not my normal location. Came out here to do a job and stopped to get vinyl front door window plugs and despite them selling doors, they don’t sell the plugs. I asked one employee and he gave me a number of an isle, only the isle, not side or row or what it’s close to, to go find myself in the other side of the store away from the doors which I thought was weird. Never found it. So as I shopped for paint brushes I asked the paint guy. He looked very annoyed I was interrupting him from looking busy yet doing nothing. He seems to attempt to search and then walks away and starts doing something else. My husband gets involved and asked if he was still helping us and he said, did you look in isle 2. Which is the same place the other guy sent me. He wasn’t even going to tell me that or offer to help me find it or send someone that could. Everyone looks pissed off and unwilling to help. Now i appreciate my Huber Heights location that much more!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.