Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Middletown, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,406 reviews
5 stars
1,213
4 stars
583
3 stars
270
2 stars
121
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery services, including damaged items and poor communication regarding delivery schedules.
Product Availability
Customers frequently mention that the store has a good selection of products, but there are also reports of items being out of stock despite online listings.
Checkout Experience
Self-checkout is often the only option available, leading to frustrations with malfunctioning scanners and lack of assistance.
Store Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions in certain areas of the store.
- JMJodi Marlow4 days ago5.0I had the best experience at Lowe’s! The guy working there was absolutely amazing — truly the best. He guided me perfectly in choosing the right washing machine and explained everything I needed to know about it. The biggest plus was that he didn’t try to upsell me at all; he was honest, helpful, and genuinely focused on what I needed. I’m very happy with everything that took place. Highly recommend!
- MCMatt ChambersNov 2, 20254.0Super helpful employees!!! Only annoying thing is so much merchandise locked up.
- GIGary Oak IIOct 18, 20251.0The delivery from this particular Lowe’s is a waste of money. They don’t even deliver it inside your house. The guy said he couldn’t get it inside the doorway so he dropped it at the door and left. Luckily I own a dolly. All I did was turn the box sideways and it miraculously got through the doorway. Who would’ve thought that the wide way wouldn’t go through a doorway.
- AMAngelo MercadoOct 13, 20255.0Buenas atenciones y sacan copias de llaves
- ARAudrea RayOct 10, 20255.0Shout out to Tommy for excellent customer service!! Im pretty sure he's a manager in the tool department. Very helpful, kind and patient!! Thank you Tommy!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Middletown, OH?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers services such as appliances installation, carpet installation, cabinet installation, deck installation, door installation, garbage disposal installation, generator installation, HVAC installation, lighting and ceiling fan installation, shower door installation, smart home installation, tile flooring installation, washer and dryer installation, and more.
What are the store hours for Lowe's Home Improvement in Middletown, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there convenient places to eat near Lowe's Home Improvement?
Yes, nearby restaurants include Steak 'n Shake, Wendy's, Applebee's Grill + Bar, Olive Garden Italian Restaurant, El Rancho Grande, and Cracker Barrel Old Country Store where customers can grab a meal before or after shopping.
Where can I rent construction equipment near Lowe's Home Improvement?
Sunbelt Rentals, located nearby, offers industrial equipment rental and construction services, ideal for customers needing specialty tools or machinery.
Is there a propane exchange service near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane tank exchanges.
How can nearby stores like Target or Kohl's complement a shopping trip to Lowe's?
Target and Kohl's, both nearby department stores, provide a range of clothing, household goods, and more, allowing customers to combine home improvement needs at Lowe's with general shopping in one trip.