Petitti Garden Centers

Reviews

• ZM

  Zach Mills

  Dec 2, 2025
  3.0
  After watching me spend over ten minutes picking out a Cleveland Metroparks Zoo ornament, the cashier tells me they are all preboxed and behind the counter. I ask to open the one she grabs for me to inspect it and was told no. I should have ignored her and opened it because this ornament is faulty. The hook on the top is half way hanging out and I’m terrified of shattering the bulb when trying to fix it. It hangs crooked, too, because it’s not fully inserted. I don’t live in Cleveland let alone Ohio so it’s impossible for me to exchange it. For being almost $50 for one, the quality is not reliable nor does it coincide with the its price. I’m extremely disappointing with both the ornament and the apathetic customer service I received equally.
• CH

  C. H-Wells

  Jul 28, 2025
  5.0
  Had a wonderful staff person help us find everything we needed. They're selection of hanging baskets is massive and vary in prices to fit your budget. Picked up a few water fountains, planter pots and artificial trees that look so realistic. They have the cutest gift ideas and displays to help visualize your yard and garden and patio. Bring the kiddos for their educational toy section where you'll find plush stuffed animals, experiment, and unique toys. They frequently have great deals, so it's good to visit often. Make sure you grab a cart, because there's plenty to find here!
• TK

  Thom K.

  Jun 1, 2025
  1.0
  I only had one item—something quick and easy. But trying to check out turned into an awkward and frustrating experience. There were three cashiers and two people at Customer Service, but it felt like we were invisible. At Customer Service, the older woman handed the phone off to a younger staff member for her to deal with and simply walked away—no greeting, no “we’ll be right with you,” nothing. Just… ignored. We moved to a cashier finishing up with another customer, but as soon as she was done, she silently put up a “Lane Closed” sign and avoided all eye contact. The next cashier had a customer waiting for someone to grab another item, and instead of offering to quickly ring us up (again, just one item), he also put up a “Lane Closed” sign and said something to the effect of, “I can’t help you for several minutes.” The store wasn’t busy. There were no long lines. It wasn’t chaos. It just felt like we didn’t matter—like they saw us and made a decision to act like we weren’t there. That’s a pretty lousy feeling to walk away with. I understand things get hectic in retail, and I’m not looking for special treatment. But a little eye contact and a “Sorry, we’re closing this lane” or “Someone will be with you shortly” would have gone a long way. Instead, we left feeling unwelcome and disrespected. That shouldn’t be the lasting impression a local business leaves with its customers.
• DD

  dani

  Apr 18, 2021
  3.0
  great place but lady at register literally broke the stem on my plant
• WT

  William Tulloch

  Jun 15, 2019
  4.0
  Pricey but quality stuff. If you can afford it then go

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