Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
748 reviews
5 stars
645
4 stars
54
3 stars10
2 stars8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Sales Experience
Many reviews highlighted a positive, no-pressure sales environment, with staff taking time to understand customer needs.
Product Quality
Customers expressed satisfaction with the quality of the furniture, although some noted high prices.
Design Assistance
The in-home design consultations were well-received, with designers providing valuable insights and personalized service.
Delivery Issues
Several customers reported problems with delivery and post-purchase service, indicating a need for improvement in this area.
- CNCatherine Nahas1 day ago5.0Nice selection and sales. The sales staff is very helpful! The chair was gifted to a friend
- EFEllen FadorsenNov 16, 20255.0Very pleasant experience. Our salesperson, Summer, was knowledgeable, friendly yet not pushy. She did her best to address our needs. We're looking forward to our delivery next week.
- RRRobertNov 11, 20255.0Great experience at the Mentor store! Helped out every step of the way with no pressure from sales and design team. Will definitely be returning!
- CCCherylNov 2, 20254.0I loved working with Jake. Very polite and helpful. I do think your price of $200 delivery for a chair and also for an ottoman was ridiculous. Also your fabric protection price was double of Ashley and others in the area.
- CSCourtney SpencerOct 30, 20255.0Best couch purchasing experience! Sam and Katarina were so kind and helpful in finding us the perfect couches. Love how thoughtful they were in making sure we were in love with the look and style and that it would fit our home perfectly!
Frequently Asked Questions About La-Z-Boy Mentor
What types of furniture does La-Z-Boy Mentor offer?
La-Z-Boy Mentor offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Mentor on weekdays?
The store is open from 10:00 AM to 7:00 PM Monday through Friday.
Does La-Z-Boy Mentor provide delivery services?
Yes, La-Z-Boy Mentor offers delivery services.
Is proof of vaccination required to shop at La-Z-Boy Mentor?
No, proof of vaccination is not required.
What payment options are accepted at La-Z-Boy Mentor?
La-Z-Boy Mentor accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Mentor located?
It is located at 7793 Mentor Ave, Mentor, OH 44060, USA.
Can I visit a furniture gallery near La-Z-Boy Mentor for more options?
Yes, there are nearby places such as La-Z-Boy Furniture Gallery and La-Z-Boy Furniture Galleries where you can explore more furniture products.
Are there dining options near La-Z-Boy Mentor to visit before or after shopping?
Yes, CoreLife Eatery, Dunkin', Taco Bell, and Villa Pizza are nearby restaurants offering various dining choices.
What other retail stores can I visit near La-Z-Boy Mentor?
Nearby retail stores include Bath & Body Works, Victoria's Secret & PINK, and Toys"R"Us.
Is La-Z-Boy Mentor open on major holidays?
La-Z-Boy Mentor has special holiday hours; for example, it is open from 10:00 AM to 5:00 PM on November 26, closed on November 27, closed on December 24 and 25, and has reduced hours on December 31 and January 1 from 10:00 AM to 6:00 PM.