If I could give this a one star review I would, my dress was dropped off in the hopes that it would be perfectly clean by the time it was picked up, well 3 days after it was picked up finally had the time to look at it the dress was absolutely still dirty, the only "clean" part was the cake frosting was out of the chest area. There was still dirt and grass all over the dress oh and tape still stuck inside unremoved from the dress. I called and asked what time they where open till I was told 7pm I said that was perfect I'd be there soon, I got there the only light on where the laundromat not the dry cleaner, had called and and was told that they where trying to tell me they closed at 5 but I "hung up" but yet I got no answer after I had said I'll see you soon, they guy then proceeded to argue with me, but if my wedding dress wasn't cleaned properly I would be upset and trying to make it right, then proceeded to say the dry cleaner is only open 3 days of the week crazy when their website says Monday-Friday, 7am-9pm for the dry cleaner. I don't know I know I won't be taking anymore business back to them, they didn't do a "great" job like they claimed.
PT
PeggyJ Teske
Oct 1, 2025
5.0
Dry cleaning items they were very knowledgeable dry cleaned a custom wedding gown came out absolutely gorgeous so please with their service and very knowledgeable staff thank you
VF
Vivian Freeland
Sep 20, 2025
5.0
I do not like to iron, so they do it for me. Great service.
Frequently Asked Questions About Keeners Family Cleaners
What services does Keeners Family Cleaners offer?
Keeners Family Cleaners provides dry cleaning, shirt laundry, wedding gown preservation, leather cleaning, rug cleaning, alterations, and laundromat services.
What are the operating hours of Keeners Family Cleaners?
Keeners Family Cleaners is open every day from 7:00 AM to 9:00 PM.
Where is Keeners Family Cleaners located?
It is located at 6639 Center St, Mentor, OH 44060, USA.
What payment methods are accepted at Keeners Family Cleaners?
They accept Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Keeners Family Cleaners wheelchair accessible?
Yes, they have wheelchair accessible entrance, seating, and restroom facilities.
How can I contact Keeners Family Cleaners?
You can call them at +1 440-296-7050 or +1 440-255-5567, or email at keenersfamilycleaners@gmail.com.
Which nearby places might I visit after using Keeners Family Cleaners' services?
Nearby you can visit Cocos Locos Mentor for Mexican cuisine, Market Street Family Restaurant for American food, or Ollie's Bargain Outlet for shopping.
Are there banks or ATMs close to Keeners Family Cleaners?
Yes, U.S. Bank, Fifth Third Bank, and Cardinal Credit Union are nearby, along with a U.S. Bank ATM, which can be convenient for you.
What convenience stores and gas stations are near Keeners Family Cleaners?
7-Eleven, ampm, and bp are nearby convenience stores and gas stations you can visit when in the area.
Does Keeners Family Cleaners offer any special services for wedding gowns?
Yes, they specialize in wedding gown preservation as part of their services.