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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5935 Heisley Rd in Mentor, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
571 reviews
5 stars
545
4 stars
10
3 stars6
2 stars4
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from staff members like Nicholas and Nick, who were described as friendly, helpful, and knowledgeable.
Cleanliness and Security
Customers consistently praised the facility for being clean, well-maintained, and secure, making it a reliable choice for storage.
Ease of Process
Many reviews noted the straightforward and quick process for renting units, with positive mentions of the online setup and app features.
Pricing Concerns
Some customers expressed dissatisfaction with rising rental rates over time, indicating a lack of transparency regarding pricing changes.
Accessibility
The facility's convenient location and features like remote access were appreciated, although some noted the need for improvements in the physical access areas.
- SRShannon RossNov 6, 20255.0The agent was exceptionally patient and helpful. She explained exactly what I needed to know with great understanding of my concerns and needs. Would recommend.
- JAJason AdelmanOct 17, 20255.0Easy and quick access to get a fair priced storage unit!
- KWKristyn WaterwashOct 8, 20255.0Nicholas was very helpful! I called to ask questions about available units and how it worked to rent one and he explained the entire process from start to finish. My moving plans changed and got postponed so I didn’t need the space anymore and when I called and spoke with Nicholas again, he was so kind and understanding and didn’t hesitate to help me out! I will definitely be using this place in the future, because kindness and good customer service go a LONG WAY!
- LMLostin MemphisSep 9, 20255.0Nick was super helpful. Space is exactly what I needed. Very impressed with the service and space.
- AVAlex VatandoustSep 7, 20255.0Nicholas was very helpful and provided me with several good options. I would highly recommend the Extra Storage Space for anyone who needs it.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Mentor and Grand River.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Heisley Rd and Hendricks Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is near Heisley Tire & Brake south of McDonald's and Burger King.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours at Extra Space Storage in Mentor, OH?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for gate access.
How do I determine the right storage unit size?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items can fit in each unit size.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this location, offer climate-controlled units alongside standard units.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up units are available, allowing you to easily load and unload large or heavy items by pulling a vehicle right up to your unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there a military discount available at Extra Space Storage?
Yes, a military discount is offered to eligible customers.
Where is Extra Space Storage located in Mentor?
It is located at 5935 Heisley Rd, at the corner of Heisley Rd and Hendricks Rd, near Heisley Tire & Brake, south of McDonald's and Burger King.
What nearby places can I visit around Extra Space Storage?
Near Extra Space Storage, you can visit All-Around Gymnastics Academy for gymnastics activities, The Wire Shop for automotive metal fabrication, or relax at the Mentor Heisley Racquet and Fitness Club.
Which nearby services can help with moving and junk removal?
Bin There Dump That offers dumpster rentals and junk removal services nearby, and you can also find moving supplies at Extra Space Storage itself.