Extra Space Storage

4.8
610 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 7679 Mentor Ave in Mentor, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7679 Mentor Ave, Mentor, OH
44060, United States

Hours

Reviews

4.8
610 reviews
5 stars
553
4 stars
34
3 stars
8
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Amber, Nathan, and Andy, received high praise for their helpfulness, friendliness, and professionalism.

Facility Condition

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with significant price increases after initial rental agreements, leading to frustration and some considering moving out.

Ease of Use

Customers found the rental process straightforward and appreciated the digital options for accessing their units.
  • AR
    Amanda Ratcliffe
    Dec 30, 2025
    5.0
    Amber made this experience so easy. I called with questions and she was so sweet in answering my questions thoroughly. I went online to book the storage unit, and made a mistake. When I popped into the office, Amber was once again fantastic in making adjustments for the experience to go smoother. I highly recommend this location.
  • CP
    cristian padron
    Dec 20, 2025
    5.0
    🙌
  • AM
    Amy Morales
    Nov 19, 2025
    5.0
    Amber was a absolute dream to work with. It was a quick in and out. All questions were answered and I know my Items are secure at Extra space.
  • CH
    Cherisse Hut
    Nov 19, 2025
    5.0
    The manager Amber is absolutely amazing! She was so kind and helpful when we came to get our auction. The site is clean and secure and she was able to answer all of our questions.
  • BB
    Benjamin
    Nov 18, 2025
    5.0
    Amber was extremely helpful and friendly. Overall great experience

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.