Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Mentor, OH. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
305 reviews
5 stars
203
4 stars
67
3 stars
15
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported negative experiences with specific employees.
Product Quality
Feedback on product quality was mixed, with some customers finding items to be low quality and overpriced, while others appreciated the variety and reasonable prices.
Store Organization
The store was frequently described as well-organized and well-stocked, making it easy for customers to find what they were looking for.
Variety of Products
Customers enjoyed the extensive selection of home decor and furnishings, noting that the store had something for every style and need.
Pricing Concerns
Several reviews mentioned that prices were perceived as high or inconsistent, leading to some dissatisfaction among shoppers.
- TTTish TigzNov 16, 20255.0We just purchased a Christmas trees and ornaments from this store. The tree is beautiful and wasn’t cheap but for the amount that we paid for it, the tree looks beautiful. They had tons of options for ornaments. Store was neatly stocked and had tons of stock of all things. They also had a huge selection of Christmas inflatables
- TBTim BurginOct 27, 20255.0Great store! Excellent staff that was super helpful! I was able to find several items I couldn't locate anywhere else!
- TATolani AgabaAug 28, 20254.0Surprising in a good way …
- KCKatie The CarladyAug 14, 20255.0Love this place. Best pots for my indoor plants and reasonable.
- S1some1special the 1Jun 24, 20254.0There prices on a lot of things seem high.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products does At Home in Mentor, OH offer?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday décor with a variety of styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Mentor, OH?
At Home in Mentor is open daily from 9:00 AM to 10:00 PM, with special holiday hours; it is closed on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and pickup services?
Yes, At Home offers delivery through third-party services, in-store pickup, and no-contact delivery options.
What is the At Home Insider Perks program?
It's a free loyalty program offering benefits like 10% off welcome offer, birthday bonus gift, receiptless returns, early notices of products and markdowns, and decorating tips.
How does the return policy work at At Home?
Unused items in original packaging can be returned within 60 days for a full refund, or 90 days for Insider Perks members, even without a receipt up to 3 returns; some restrictions apply.
What forms of payment are accepted at At Home?
At Home accepts credit/debit cards (Visa, MasterCard, American Express, Discover), cash, Apple Pay, PayPal, gift cards, coupons, and financing options like Afterpay and Klarna.
Does At Home offer online shopping?
Yes, you can shop online via their website, mobile app, or visit the physical store.
What are some nearby places of interest customers can visit around At Home Mentor?
Nearby places include Huntington Bank for banking needs, Buddy V's Cake Slice for food, Giant Eagle for groceries and pharmacy, and Burlington Coat Factory for clothing shopping.
Are there other home goods or furniture stores near At Home Mentor?
Yes, Cost Plus World Market and Great Lakes Plaza, which offers various retail options, are nearby for additional home goods and furniture shopping.
What local services are available near At Home for convenience or entertainment?
Nearby services include UPS Access Point for shipping, Fashion Nails and Spa for beauty treatments, Chuck E. Cheese for family fun, and Michaels for arts and crafts supplies.