Brand Certified
Lowe's Home Improvement
4.2(1544 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
101 Massillon Marketplace Drive SW, Massillon, OH
44646, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(330) 832-1901
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/OH-Massillon/0766
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Massillon, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
101 Massillon Marketplace Drive SW, Massillon, OH
44646, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,544 reviews
5 stars
868
4 stars
362
3 stars
140
2 stars
48
1 star
126
- RERichard EdneyFeb 19, 20265.0Robert amd all the gang there are incredibly helpfull
- BBBrittanyFeb 1, 20265.0Very clean and organized store. Everyone so friendly, helpful and knowledgeable.
- BMBenjamin menkeJan 28, 20261.0Lowe’s I don’t know if you understand that there are pennies that are still in circulation just because they stopped making pennies doesn’t mean that you can stop giving people their change! I had to go through the return desk because I was paying with cash and Lowe’s you did not stock Pennie’s so my change was $45.22 . She didn’t have Pennie’s so she just gave me $.20 back. How many people are you scamming people out of their pennies? Out of all the stores. I know they’re just a couple pennies but pennies add up so either bring back pennies into your store or they can round up for not having the correct change because I deserve and so many other people deserve their exact change back!
- MMMelissa MarcurellaJan 21, 20265.0The employees were so nice and sweet to my son.
- TFtims garage fix&flipsJan 8, 20261.0For me spending $500 and have a Teresa follow me around creeping on our kid offering him candy an upset when told we dont let him.speak to strangers absolutely disgusting ill never be back
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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