Brand Certified
Lowe's Home Improvement
4.0(1400 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
9380 S Mason Montgomery Road, Mason, OH
45040, United States
Certified by Lowe's Home Improvement • May 03, 2026
(513) 336-9741
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/OH-Mason/0542
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mason, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,400 reviews
5 stars
748
4 stars
334
3 stars
93
2 stars
52
1 star
173
- CBChris Busse4 days ago5.0Greeted by a helpful friendly employee at the door. Found a good deal on what I needed
- ACAnthony Castelli4 days ago5.0I bought a replacemt window here online. They executed great and the window was good quality reasonable price. I called the number at Loews and they came to me car and loaded the window. I highly recommend them.
- CGCHARLES GRUBBApr 15, 20265.0Helpful staff to guide purchaser through the monster choices & inventory.
- GCGrass CatApr 12, 20264.0It's a Lowe's. Clean store, standard layout, typical shopping experience. Should I ever have a chance to interact with employees I'll update the review.
- CHCathy HarbisonApr 7, 20265.0I recently purchased a patio set from Lowe’s in Mason. It ended up to be an in store purchase which the Customer Service team helped with and they get 5 stars. The pieces were delivered by 2 different delivery services. The one was delivered to the garage in great shape. The other one was delivered from an outside delivery service and it was delivered to the end of our driveway and left by the street. I contacted the store and spoke to one of the managers, Patrick and explained that our driveway was approx 100 ft long and gravel and had no one to help get it to our garage. He and the Lowe’s team took care of it and they get 5 stars. Two men from the store showed up and carried the patio sofa to our garage. The level of service was exceptional and I am so thankful for them addressing the problem so promptly and with a solution. Thank you so much!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Mason, OH offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, garden equipment, and bathroom supplies. Services include installation and expert advice for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Mason, OH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement Mason location offer in-store pickup and delivery?
Yes, Lowe's in Mason offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you about any changes in your order status.
What payment methods are accepted at Lowe's Home Improvement in Mason?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there recycling services available at Lowe's in Mason?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What nearby services can help if I need a locksmith while visiting Lowe's in Mason?
There are two nearby locksmith services named minuteKEY and Minute Key. They can assist with key and lock needs while you are visiting Lowe's.
Where can I exchange propane tanks near Lowe's Home Improvement in Mason?
Blue Rhino Propane Exchange is located nearby and provides propane exchange services convenient for customers visiting Lowe's.
Are there any local handyman or contractor services near Lowe's in Mason?
Yes, Twin Birds Handyman and Construction is a nearby contractor and handyman service which may be helpful for home projects after shopping at Lowe's.
Can I find a place to relax or get beauty treatments near Lowe's Mason store?
Allure Spa, a nearby beauty salon and spa, offers relaxation and beauty services for customers in the area.
Brand Certified Facts from Lowe's Home Improvement
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