Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marietta, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unhelpful.
Product Availability
Customers generally find that the store has a wide variety of products and often have what they need, though some mention difficulty in locating specific items.
Checkout Experience
Many customers express frustration with the checkout process, citing long waits and a lack of staffed registers, often leading to reliance on self-checkout.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Pricing Issues
Several reviews mention dissatisfaction with pricing practices, including issues with honoring marked prices and perceptions of high prices compared to competitors.
JW
Jeff Wells
Nov 12, 2025
4.0
This place was suggested to me by another person I went there because I'm not from the big city and thought the prices would be lower. The prices were higher like I was ready to be. But they get four stars because the pot was pretty good.
DT
diana taylor
Oct 31, 2025
5.0
We stopped here and in Marietta and priced the supplies that we are going to be needing. The employees were very helpful in helping us find what we were looking for and friendly. We were very pleased to see that their prices weren’t as bad as we thought so we will definitely go with them when ordering our supplies.
RS
Robbie Saunier
Oct 14, 2025
3.0
Walked through the store, saw 13 employees and not 1 made eye contact or acknowledged i was there. Was getting pegboard and had 3 employees walk by and not 1 asked me if they could helpnme pit it on my cart. The checkout was friendly.
PD
Preston Dabbs
Oct 14, 2025
4.0
They had what I needed. Could use another cashier. Starting to be like Walmart. Three people talking, one register open.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Marietta, OH?
You can find a wide range of products including appliances, paint, tools, flooring, plumbing supplies, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Marietta, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
Check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's in Marietta? If so, what kinds?
Yes, Lowe's offers installation services including appliances, flooring, blinds, cabinets, doors, decks, countertops, and more.
Can I get assistance in languages other than English at Lowe's Marietta?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What nearby places can help me with locksmith services near Lowe's?
KeyMe Locksmiths, Minute Key, and minuteKEY are nearby locksmith options that can assist with key and lock services before or after your visit to Lowe's.
Are there places nearby Lowe's where I can find furniture or mattresses?
Yes, nearby you can find Rent-A-Center for furniture rentals, Mattress Warehouse, and Sleep Outfitters for mattress and furniture shopping.
What dining options are near Lowe's Home Improvement in Marietta, OH?
Nearby dining options include China Wind, a Chinese restaurant, and Subway for quick sandwiches, offering convenient meal choices before or after shopping at Lowe's.