La-Z-Boy Loveland

4.7
872 reviews
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Business Details

12189 Montgomery Rd, Loveland, OH
45140, United States
(513) 677-0008
https://www.la-z-boy.com
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About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Loveland
12189 Montgomery Rd, Loveland, OH
45140, United States

Hours

Reviews

4.7
872 reviews
5 stars
724
4 stars
81
3 stars
23
2 stars
20
1 star
24

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable and helpful sales staff, highlighting their no-pressure approach and attentiveness.

Delivery Service

Delivery was reported as timely, courteous, and efficient, contributing positively to the overall customer experience.

Product Quality

While many customers expressed satisfaction with the furniture quality, there were some concerns regarding durability and warranty support.

Customer Support

Several reviews noted excellent customer service, with staff being described as friendly, professional, and accommodating.
  • BH
    Barbara Holahan
    1 day ago
    5.0
    Heather the sales associate was very helpful. She allowed me the time I needed it. It was very informative and answering all of my questions.. Would highly recommend La-Z-Boy
  • RB
    Rich & Julie Bauer
    1 day ago
    5.0
    Pat was a great help in explaining the available recliners and the operation of each. He allowed us to look and evaluate without pressure or hawking over us as we evaluated what we wanted and what worked best for our home. Can’t wait for it to arrive and enjoy the comfort.
  • EM
    Elsie Monaco
    Jan 4, 2026
    5.0
    Our sales person, Pat Ryan , was very knowledgeable on all the Lazy Boy recliners. Pat was efficient , pleasant & efficient !
  • JP
    Joan Posey
    Jan 3, 2026
    5.0
    Gabriella was very helpful and knowledgeable . She zeroed in on exactly what I was looking for and nailed it! The furniture will be delivered to our new home in March and I’m looking forward to seeing furniture in the rooms. Many thanks to Gabriella for her patience and professionalism.
  • LC
    Lilly Cain
    Jan 1, 2026
    5.0
    My husband and I had a wonderful experience at La-z-boy! Gabby was our salesperson and she was terrific! Our furniture was delivered in 2 days from Ed and his partner. Everyone was professional, courteous and on time! Best of all, we got a great price for a new living room set that will last for years. Our last set lasted almost 20 years! Good job everyone!!
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Frequently Asked Questions About La-Z-Boy Loveland

What products can I find at La-Z-Boy Loveland?

You can find recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers at La-Z-Boy Loveland.

Does La-Z-Boy Loveland offer delivery services?

Yes, La-Z-Boy Loveland offers delivery services.