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Furniture StoreMattress StoreInterior DesignerOffice Furniture StoreBedroom Furniture StoreOutdoor Furniture StoreChildren's Furniture Store
If you’re in the market for furniture, you want the best combination of style, affordable pricing, and high quality. Furniture Fair is your best source for high-quality, low-priced, living room, bedroom, dining, and office furnishings in Fields Ertel, Ohio. If you need a new couch, sectional, dining table, mattress, or bed, you can find it here. Save even more with our lowest price guarantee. If you're worried about choosing the perfect style, our expert designers can assist you with a custom room design. As a family-owned, community-focused company, we’re dedicated to giving you the best value prices in the Cincinnati, Louisville, Indianapolis, and Dayton furniture market.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Frequently Asked Questions About Furniture Fair
Where is your main warehouse located for pick-ups?
7200 Dixie Highway, Fairfield OH 45014 (Route 4/Dixie Hwy Exit Off 275)
Can I buy and receive my merchandise the same day?
If in stock, you can pick up same day at our main warehouse at 7200 Dixie Hwy, Fairfield OH 45014
Can I get the dimensions of the box that my merchandise will be in?
We have no way to give those but we can give you the measurements of the piece and add a few inches to that to cover packaging.
When will my merchandise be at the store to pick up?
An email and text message will go out to you once the merchandise arrives at your requested pick up location.
I am on the way to pick up my merchandise, can you have it ready by the time I get there?
We don’t pull the merchandise until you are here so that nothing happens to it while it is sitting on the dock.
How much is your standard delivery?
Our Preferred Delivery Service is $119.99 and you will receive a Delivery Verification Call to verify or change the delivery information (delivery date, address, directions, and the items to be delivered). Prior to leaving our warehouse your furniture will be assembled and inspected by our professionals. On the evening prior to your delivery we will send a courtesy email and text message to inform you of the scheduled two-hour time frame in which our Professional Delivery Team will arrive at your home.
Do you offer curbside delivery?
Our In Carton Curbside Delivery Service is $29.99 and it comes unassembled, in carton delivered either curbside, on your porch, in your garage or to the threshold of your home. You will still receive on the evening prior to your delivery a courtesy email and text message to inform you of the scheduled two-hour time frame in which your items will arrive at your home.
What if I need my delivery at certain time?
We also offer a “Custom Window” delivery as well as a “Select Morning/Afternoon” delivery. Our “Custom Window” delivery is $179.99 and allows you to pick the 2-hour window within our normal delivery hours. The “Select Morning/Afternoon” delivery is $149.99 and allows you to pick whether your delivery will arrive in the AM or PM.
Why do I have to pay a higher delivery charge to get a timed delivery?
Our trucks are routed by a computerized routing system which gives a 2-hour time frame based on when our truck is in your area. A separate truck is sent to do timed deliveries resulting in higher costs.
How fast can I receive my delivery?
If the merchandise is in stock & within that day’s delivery area, we have next day delivery as an option. As long as the order is processed before 5pm the day before delivery.
How do I get my 2-hour window for delivery?
We will email and text you the night before at 7 pm providing you with the 2-hour window.
Do you offer a removal service?
Yes, we do offer a Removal Service. For sanitary/hygienic reasons, the Removal Service is provided by a separate truck from our Delivery Service Vehicles. This assures that your new furniture will not be sharing a truck with used items from other people's homes. The service charge for the removal of one item is $59.00 or $99.00 for multiple items
Why does a separate truck pick up my old merchandise?
We separate new furniture from the old to be sure we are delivering your brand-new items free of dirt, odors, or damage that may be caused by something removed from someone else’s home.
If I have product on back order, and I have a partial delivery ready, do I pay another delivery fee?
You will only be charged one delivery fee for your purchase regardless of the availability of all items.
Is the delivery fee per item or per order?
The fee for local deliveries is for the entire order and not for each item.
Will my purchased merchandise be assembled upon delivery?
Unless noted otherwise, all merchandise will be assembled and set up upon delivery.
Do you have a sale running right now?
Yes, and we are constantly changing up our promotions, which can be seen by viewing our Current Promotions. Learn more here: https://furniturefair.net/pages/furniture-ad
Can I get an additional discount on top of the current sale?
We already offer the Lowest Price available. Learn more here: https://furniturefair.net/pages/policy
Can I take advantage of your current promotion instead of the one I got last month?
We will be happy to look at your order to see if it qualifies for the current promotion.
Do you have a clearance center?
Yes, we have one at our Northgate OH, Fairfield OH, and Cold Spring KY locations. The rest of our stores have smaller outlet centers as well.
What are your hours?
Monday through Saturday 11:00am to 8:00pm and Sunday 11:00am to 6:00pm.
How can I pay for my balance that is still due?
You can make a payment by visiting any Furniture Fair location in person or on our website by clicking the Login / Account link in menu bar. https://furniturefair.net/account/login
Why can’t I pay for my order over the phone?
It is very important to us to protect your identity, therefore the cardholder must be present with proper identification.
How can I make a payment on my Furniture Fair Synchrony Home Credit Card?
Synchrony offers 3 convenient ways to pay your Furniture Fair Credit Card bill.
Pay Online: Copy and past this link into your browser to manage your account and make payments online. https://www.mysynchrony.com/mysyf/cmp-index.html?market=homefurnishings&store=furniturefair
Pay by Phone: Contact Synchrony Bank Customer Service at 1-866-396-8254 during the hours listed below to make a payment by phone. Synchrony Bank Customer Service:
M - F - 7:30 am to 12:00 midnight EST
Sat - 10:00 am to 7:00 pm EST
Sun – Closed
Pay by Mail: Mail payments to the address below allowing for mail time prior to arrive prior to the due date.
Synchrony Bank
PO Box 960061
Orlando, FL 32896-0061
What is the Furniture Fair Synchrony Home Credit Card?
The Furniture Fair Synchrony Home Credit Card is a revolving credit card that you can use again and again at any approved Synchrony Home participating retailer.
How do I get a Furniture Fair Synchrony Home Credit Card?
You can apply for a Furniture Fair Synchrony Home Credit Card online here or in-store. (Credit approval required) https://etail.mysynchrony.com/eapply/eapply.action?uniqueId=82FDD7321%0D%0AD7D37B%205D9CA2A7329BEDD52F58FE6AF5DD8F4AE&client=Furniture%20Fair
Where do I check my Synchrony Home account?
To check the status of your Furniture Fair Synchrony Home Credit Card click on the Manage Account link above or you may go to Synchrony’s website by clicking here. https://www.mysynchrony.com/mysyf/cmp-index.html?market=homefurnishings&store=furniturefair
Can I use my Furniture Fair Synchrony Home Credit Card online?
The Furniture Fair Synchrony Home Credit Card is a finance card and not a traditional credit card. As a finance card, it requires an "in person" transaction and signature due to the terms of a purchase (12 months, 24 months, etc..). For this reason, the Furniture Fair Synchrony Home Credit Card cannot be processed online.
Can I use our Furniture Fair financing to pay for parts and/or service?
No, you must use a major credit card (Visa, MasterCard, American Express, Discover), cash, or checks only.
Do you offer any other financing or leasing options?
We also Partner with Progressive Leasing for a lease to own option, click here to apply. https://furniturefair.net/pages/leasing
Do you offer any extended warranties?
We offer a “protection plan” which covers specific accidental damage for 5 years. Learn more: https://furniturefair.net/pages/premium-plus-protection-plan
Why do I have to accept service on my new furniture instead of getting an exchange?
Our vendors guarantee your furniture to be free from defects. If there is any type of defect, they agree to repair to make it new and agree to replace if they are not able to fix the merchandise.
How do I submit a service claim for my furniture?
All service concerns or issues after delivery/pickup are handled by our Customer Care department and they can be reached at 513-874-5553 Ext.2001 or by email at customercare@furniturefair.net.
Do you offer layaway?
Yes, we offer a 90-day layaway program.
What types of furniture can I find at Furniture Fair in Fields Ertel, Ohio?
Furniture Fair offers a wide range of furniture including living room, bedroom, dining room, mattresses, office furnishings, and more.
Does Furniture Fair offer a lowest price guarantee?
Yes, Furniture Fair guarantees the lowest prices for their furniture, ensuring you get the best value.
Can I get help with custom room design at Furniture Fair?
Yes, expert designers are available to help you with custom room design to choose the perfect style for your home.
What are the store hours for Furniture Fair at Fields Ertel location?
Furniture Fair is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What delivery options does Furniture Fair provide?
Delivery options include standard delivery, curbside delivery, custom window delivery, and select morning or afternoon delivery, with prices ranging from $29.99 to $179.99 depending on service.
Is same-day merchandise pick-up available at Furniture Fair?
Yes, if the merchandise is in stock, you can pick it up the same day at the main warehouse located at 7200 Dixie Highway, Fairfield OH.
Does Furniture Fair offer assembly and removal services?
Yes, Furniture Fair assembles your furniture upon delivery and offers a removal service for your old merchandise with separate trucks to ensure cleanliness.
Are there financing or payment options available at Furniture Fair?
Furniture Fair accepts major credit cards, cash, checks, and offers financing options including a Furniture Fair Synchrony Home Credit Card and Progressive Leasing lease-to-own program.
How can I reach Furniture Fair customer care for service claims?
You can reach the Customer Care department at 513-874-5553 Ext. 2001 or via email at customercare@furniturefair.net for any service concerns or issues after delivery or pickup.
What nearby places can enhance my visit to Furniture Fair in Fields Ertel?
Nearby, you can visit Eurasia Mediterranean Restaurant for a meal, Balance Cafe & Smoothies for refreshments, and Escapology Escape Rooms Cincinnati for entertainment before or after shopping.
Are there other furniture or home decor stores near Furniture Fair?
Yes, nearby stores include At Home for home goods, Select Kitchen Design for kitchen furnishings, and Wiseway Supply Lighting & Plumbing Showroom for lighting and plumbing supplies.
What nearby services can be convenient for Furniture Fair customers?
Nearby services include 2020 Eyecare for optometry needs, Sam's Club for pharmacy and retail, and Thorntons gas station for fuel and convenience items.