At Home

4.1
549 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods Store
Discover At Home in Loveland, OH. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
9570 Fields Ertel Rd, Loveland, OH
45140, United States

Hours

Reviews

4.1
549 reviews
5 stars
294
4 stars
122
3 stars
70
2 stars
30
1 star
33

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of home decor and seasonal items available, often describing the store as a treasure trove for unique finds.

Cleanliness

The store is consistently noted for being clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Customer Service

While many customers report positive experiences with friendly and helpful staff, there are also complaints about inconsistent service and long wait times at checkout.

Pricing Concerns

Feedback indicates that while some customers find prices reasonable, others feel that many items are overpriced or that pricing practices are misleading.

Shopping Experience

The store's large size and extensive inventory can be overwhelming, with some customers noting difficulties in finding items and a lack of available staff for assistance.
  • GB
    Gail Burke
    Nov 13, 2025
    5.0
    Medium sized glass bowls with lids.
  • MB
    Mike Brown
    Oct 17, 2025
    3.0
    Many choices still, however, items missing than 5 - 15 years ago that people Miss and Quality of products has diminished, very Sad Hurting your sales. People going other stores.
  • BN
    Beverly Nippert
    Oct 13, 2025
    5.0
    Clean and very well stocked. AND CLEAN.
  • KA
    K A
    Oct 6, 2025
    5.0
    Lots of selection, very clean and organized.
  • HR
    Hannah Rolfsen
    Sep 7, 2025
    5.0
    The employee this morning was polite and helpful! I didn’t catch his name, but it was the best costumer service I’ve had in so long! I’ll definitely be back to this location for more holiday decorations.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.