Extra Space Storage

4.9
171 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2803 Toledo Ave in Lorain, OH today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, lifts available, parking spaces and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2803 Toledo Ave, Lorain, OH
44055, United States

Hours

Reviews

4.9
171 reviews
5 stars
159
4 stars
8
3 stars
1
2 stars
2
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Michelle and Brittany, for being friendly, helpful, and professional.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the simplicity of the rental process and the helpfulness of staff in guiding customers through it.

Value for Money

Customers noted that the pricing is reasonable and competitive compared to other storage facilities.

Communication

Staff were commended for their effective communication and responsiveness to customer inquiries and concerns.
  • RD
    Rutdaliz Delgado
    Dec 31, 2025
    5.0
    Thank you Michelle for everything you do. She help us find the perfect unit for us.
  • TB
    Tyra Boone
    Dec 31, 2025
    5.0
    Michelle Breg was very nice and understanding best Customer service I ever in counter in my life I promise gets you good rates pricing is very reasonable if anyone rents from extra space storage ask for Mitchell 🩷🩷
  • IO
    IT'S ME #OHBOI
    Dec 31, 2025
    5.0
    Just left here ended up speaking with Michelle she did a great job! They had some issues with the storage that I originally booked so they were able to prorate a larger storage for me. They did a great job giving adequate and full information the process was very easy and straightforward. They have indoor and outdoor units available. But ultimately this is a storage so keep that in mind but based on my experiences with prior storages when I've encountered similar situations they weren't as accommodating! Check them out
  • TJ
    Tynesha James
    Dec 29, 2025
    5.0
    Very knowledgeable about the units, pricing and discounts. Perfect store associate and manager.
  • SH
    Sandra Holben
    Dec 28, 2025
    5.0
    First- Ben the sales agent on the phone was extremely nice, professional, friendly, helpful and informative. Secondly- arrived at the location and Michelle is AMAZING!!! Michelle is sweet, professional, friendly, informative and welcoming. I look forward to having my stuff protected better than the previous company I used for storage.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.