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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lima, OH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,597 reviews
5 stars
821
4 stars
400
3 stars
165
2 stars
69
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude or untrained.
Product Availability
Customers expressed frustration over stock issues, including items being out of stock or misrepresented online.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including delays and poor communication regarding delivery times.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others noted difficulties in finding staff for assistance.
Checkout Experience
Many customers criticized the reliance on self-checkout options, with complaints about the lack of traditional cashiers.
- LDLinda DangeloDec 30, 20255.0Susie in the Paint Department was very helpful and patient with me as I tried to match stain with my existing woodwork color. As a result I was able to match the woodwork color for new windows very well! She was knowledgeable and courteous as well! It was a great experience!
- DLDark LordDec 28, 20254.0One wanders this labyrinth, lost among aisles that stretch into infinity. The aisles stretched like endless, rib-vaulted corridors, promising everything yet delivering only a profound sense of isolation. Every turn presented a new vista of tools—cold, unforgiving implements of human toil and inevitable decay. The silence was unnerving, broken only by the distant, echoing clang of an unseen, perhaps spectral, hand fumbling with chains in the lumber section.
- VHVernon HoffmanDec 17, 20255.0I ordered batteries that were on Black Friday sale, since apparently they only had a few in the store that day. Now they tell me to explore other options, that they are out of stock. Really? They are selling the same batteries, just not on sale Lowe's, you can do better. No wonder Menards is so popular here. ......Lowe's came through for me and I just picked up the order. Thanks, Lowe's. Anyone can make a mistake, but not everyone makes it right.
- TFTolbert FamilyDec 14, 20255.0I'm a man so it's Lowe's can't get much better than that.
- MVMegan ViresNov 19, 20251.0I am not a happy customer with your store and your workers. For 1 this flooring was order from you guys in lima that's where it should of stayed and been cut not shipped to a different store like it has been, because you guys don't want to mess with it and do your job and then not even being cut at all and Marion told me it was shipped to Toledo. This is a bunch of bullcrap screwing me around when your worker told me you guys had enough at the lima store and then shipping it everywhere else wasting my time to get it laid so I can move in to my place. Now I had to call marion this morning to see if it was getting delivered today and guess what nobody even told them to deliver it today. So now I got to wait another day because nobody knows how to do their job and put it in the dang computer that it has been cut and needs delivered ASAP. This is ridiculous you or marion whoever I don't care better figure it out and take the delivery fee off and the day the machine was cut and should be more for wasting my time delivering it to other stores in the first place. When you guys should of had it done. If I don't get reimbursed I will leave a bad review and call bad business bureau to let them know how I bad of service I had and got scrwed around with this flooring that I paid alot for from you guys. I will never order or get anything from lima lowes again and I could of went to Bellefountain which is even closer to me but I trusted you guys to have it done right and it's been nothing but a run around mess. You wouldn't be happy either if this happen to you. I better be getting a card in the mail to reimbursed some of my money back for all this nonsense that should of never happend. Marion said you guys had them all confused about why they even had to do the flooring in the first place and why it was shipped to Toledo. So You lima and Marion lowes need to get there crap together and do I your jobs right people pay alot of money for this stuff and take days off work that have been ruined. Hello again, I was told you would make it right and waive my delivery charge and so on and I still have not received or heard anything back from you or lowes company itself. I have gave weeks to make it right on your guys mess up with shipping with my flooring everywhere else then doing my purchase at the lima store like it should of been, wasting 3 weeks of our time and days off work to get it put in and was told you guys would make it right to me. Please communicate back or send me something to regards of your true statement. Thank you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lima, OH?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing essentials, tools, and more.
What are the operating hours for Lowe's Home Improvement in Lima, OH?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's in Lima offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's in Lima?
Yes, Lowe's offers various installation services including for appliances, cabinets, flooring, doors, countertops, HVAC, lighting, and more.
What nearby places can I visit before or after shopping at Lowe's in Lima?
Nearby you can visit Mellow Mushroom Lima for pizza, Lock 16 Steakhouse for steak, and Applebee's Grill + Bar for American cuisine to enjoy a meal before or after your shopping trip.
Are there automotive services or dealerships near Lowe's Home Improvement in Lima?
Yes, nearby are several car dealers and automotive service providers like White's Honda Toyota, Grants Auto Empire, and Take 5 Oil Change, which can be convenient if you have vehicle needs during your visit.
Is there a propane exchange service near Lowe's in Lima, OH?
Yes, Blue Rhino Propane Exchange, a propane supplier, is located near Lowe's, making it convenient for customers who may need propane for grills or outdoor equipment.
How can Lowe's assist customers with language needs in Lima?
Lowe's offers services in English and Spanish, with in-store translation available for other languages to assist customers better.