Extra Space Storage

4.8
929 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 800 Cincinnati Ave in Lebanon, OH today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, personal access hour, drive up climate controlled units, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
800 Cincinnati Ave, Lebanon, OH
45036, United States

Hours

Reviews

4.8
929 reviews
5 stars
816
4 stars
54
3 stars
22
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for being friendly, helpful, and professional, with specific mentions of individuals like Trish and Chey.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Price Increases

Many customers express frustration over frequent and significant price increases, often feeling that the costs have become unreasonable.

Convenience

Customers appreciate the convenient location and easy access to their storage units, enhancing their overall satisfaction.
  • CT
    Charlie Thomas
    4 days ago
    5.0
    Faith is freaking awesome, very professional and very helpful really took care of me while I used extra space storage!
  • DT
    Douglas Tinsman
    Jan 5, 2026
    2.0
    we contracted with Extra Storage in July for $108.00/month. in the month of November, only 4 months in, our rate jumped to $190.00. is this an error as we were never notified that this massive of an increase, almost 100%, would be coming. have tried to call and speak with a representative only to have no one answer the calls. as a local merchant, this kind of practice in a small town does not bode well.
  • DR
    Darrell Russell
    Dec 22, 2025
    4.0
    We are happy with the safety and security of our storage. However, as seniors, we are very concerned by how much our storage rental has increased over the time we have had the unit. We are starting to consider both downsizing and exploring other options in the area.
  • SZ
    SnotRocket ZL1
    Dec 20, 2025
    3.0
    The cost is entirely too high. After 3 months, the price doubled. If it wasn't so convenient, I would find a different storage place.
  • CD
    Cody D
    Dec 16, 2025
    3.0
    Started out as a super convenient storage spot for me and my collection but they raised their prices on me twice in a single year. I understand this happens over time but to go from $30-$70 seems like quite a jump.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.