Cuyahoga Safe & Lock

4.7
132 reviews

About

LocksmithSafe & Vault Shop
Family owned, local locksmith delivering unsurpassed customer service since 1978. We service residential, commercial, industrial, and institutional customers. Your security is our peace of mind, so don't hold us to their standard, hold them to our standards. We are your local locksmith service. Call Today!

Details

  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Cuyahoga Safe & Lock
13615 Madison Ave, Lakewood, OH
44107, United States

Hours

Reviews

4.7
132 reviews
5 stars
114
4 stars
8
3 stars
0
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful service, there were notable complaints about rude interactions and unprofessional behavior from the owner.

Quality of Work

Most reviews highlighted the high quality of keys and locksmith services, with many customers expressing satisfaction with the results.

Pricing

Customers generally found the prices to be reasonable and competitive, especially compared to larger hardware stores.

Expertise

The staff is frequently described as knowledgeable and capable, particularly in handling complex lock issues and providing tailored solutions.
  • DM
    Dot Martin
    Dec 13, 2025
    5.0
    Cuyahoga Lock and Safe is a great locally owned business. Walked into the shop on a Thursday, explained what i needed, made an appointment for the next day. Anthony was here barely one hour, made new keys, and showed me how to annually change the battery on the locks. Price was reasonable, service was exemplary. Thank you.
  • AA
    Alex
    Aug 15, 2025
    5.0
    Great service. Great prices. Quick.
  • CR
    Craig Rimmerman
    Aug 4, 2025
    5.0
    Outstanding service! Anthony, the technician, was professional, courteous and helpful. He explained everything carefully and succinctly. He was also punctual and respectful of my time. I’m most impressed by this small independent business. Highly, highly recommended!
  • AD
    Amanda Dolega
    Jul 28, 2025
    5.0
    Called about a lock on my back door sticking. They suggested we use wd 40 first then call back if that didn’t work. It did work. Couldn’t be more grateful for your help and advice to resolve this easily by ourselves. Will definitely use again!
  • RB
    robert bir
    Apr 22, 2017
    5.0
    Bill and Mark are top in there field

Frequently Asked Questions About Cuyahoga Safe & Lock

Do you duplicate keys?

Yes, our company provides key duplication services.

Can you reprogram my key?

We do not offer key reprogramming services. However, we can create a new key and duplicate it for you.