Business Details
About
Vacuum Cleaner StoreAir Duct Cleaning ServiceVacuum Cleaner Repair Shop
We are a family-owned business that has proudly served the Cincinnati and Dayton tri-state areas for 20 years. We take pride in offering excellent customer service and remain committed to providing the best options for our valued customers. Our services include the installation and maintenance of central vacuum systems, along with air duct and dryer vent cleaning. Additionally, we offer top-of-the-line vacuum cleaners for sale and provide service/repair for most vacuum brands.
Location
Hours
Reviews
4.6
142 reviews
5 stars
127
4 stars2
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to help and provide excellent service.
Repair Quality
Many reviews noted the effective and quick repairs, with several customers expressing satisfaction with the restoration of their vacuum cleaners to optimal working condition.
Honesty and Fair Pricing
Numerous customers appreciated the honest assessments and fair pricing, often mentioning that they were not charged for minor fixes or diagnostics.
Product Knowledge
The staff's expertise in various vacuum brands and models was frequently commended, with customers feeling well-informed about their purchases and maintenance.
Overall Experience
Overall, customers reported positive experiences, recommending the business for its reliable service and quality products.
- AMAlana McMurry3 days ago5.0Absolutely wonderful, they don't charge a desk charge, they called with an estimate within 36 hrs. Great price, and great service quickly, with the cost of new vacuums, this repair was an excellent option. Thank you all, from the friendliness, the workmanship, and outstanding customer service. Will definitely recommend.
- LMLisa Mansfield3 days ago5.0We drove from Springfield to the store located in Dayton, and it was well worth the trip. We were able to purchase the sweeper belt and bags we needed for our Kirby sweeper. I also purchased a cleaning product that is great! The customer service we received was outstanding as the young man that helped us was very knowledgeable, and very friendly and polite.
- MSMary Jane Schumacher6 days ago5.0This is the only place I will take my vacuums for maintenance and repairs. They are friendly, honest and quick to get the job done at very affordable rates.
- SSSam SawayaNov 10, 20255.0Have had good experiences during the past 2 years. One new vacuum was purchased, several were serviced in a timely manner, and additional cleaning supplies were available for purchase. Definite go to location for service and purchases.
- BRBrenda RuskNov 8, 20255.0I have had 3 vacuums successfully repaired by Vacuum Concepts. There has always been good communication from those working at Vacuum Concepts and my vacuums were fixed in a timely matter. Also the pricing of my repairs were very fair and reasonable.
Frequently Asked Questions About Vacuum Concepts
What services does Vacuum Concepts offer?
Vacuum Concepts provides installation and maintenance of central vacuum systems, air duct and dryer vent cleaning, vacuum cleaner sales, and repair services for most vacuum brands.
Where is Vacuum Concepts located?
Vacuum Concepts is located at 2320 East Dorothy Lane, Kettering, OH 45420, USA.
What are the operating hours of Vacuum Concepts?
Vacuum Concepts is open Monday through Friday from 10:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 3:00 PM. The store is closed on Sundays.
How can I contact Vacuum Concepts?
You can contact Vacuum Concepts by phone at +1 937-299-2037 or via email at vacuumconcepts@yahoo.com.
What payment methods does Vacuum Concepts accept?
Vacuum Concepts accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Vacuum Concepts have an online presence?
Yes, Vacuum Concepts maintains a website at https://vacuumconcepts.com/ and is active on Facebook, Instagram (@vacuumconcepts), and Twitter (@vacuumconcepts).
Are there dining options near Vacuum Concepts for a meal before or after my visit?
Yes, you can visit nearby Rum Runners Cafe for American burgers or Christopher's for more American-style dining. Both are convenient dining options near Vacuum Concepts.
What nearby stores can I visit for gifts or hobbies along with Vacuum Concepts?
Nearby, Mavericks Cards and Comics offers comic books and gifts, while Schultz's Hobbies provides toys and arts and crafts supplies.
Are there other convenient services close to Vacuum Concepts that customers might find useful?
Yes, automotive repair is available nearby at Midas, and you can also find pet grooming services at Poochie Bath & Boutique for your convenience.
Can I combine my visit to Vacuum Concepts with other personal care services nearby?
Certainly, you can visit Woodlane Barber Service for haircuts or Nail Art Salon for nail services, both located near Vacuum Concepts for a convenient combined trip.