Lowe's Home Improvement

4.1
2754 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Huber Heights, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
8421 Old Troy Pike, Huber Heights, OH
45424, United States

Hours

Reviews

4.2
2,600 reviews
5 stars
1,406
4 stars
668
3 stars
242
2 stars
85
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.

Store Condition

Customers noted that the store cleanliness and organization vary, with some praising the neatness while others reported disarray and poorly maintained displays.

Product Availability

Many customers expressed frustration with product availability and inventory accuracy, often finding items out of stock or difficult to locate.

Checkout Experience

The checkout process received criticism for being slow and often lacking sufficient staff, leading to long wait times.

Delivery Issues

Numerous reviews highlighted significant problems with delivery services, including incorrect items being delivered and poor communication regarding delivery schedules.
  • SP
    Sam P
    1 day ago
    5.0
    great service
  • TN
    Tina Nicewander
    6 days ago
    5.0
    Always find what I need
  • TS
    Taylor Smith
    Jan 2, 2026
    5.0
    Always the place we go whenever we're working on a project.
  • GJ
    Georgia Jackson
    Jan 2, 2026
    5.0
    They do not make men like Al anymore! He was so extremely nice and helpful and even continued to help us when his shift was over. Everyone in the customer service industry could learn something from Al! Give that man a raise too. He is the SOLE reason for this 5 star review
  • AC
    Angela Carter
    Dec 13, 2025
    5.0
    Lowes is my most favorite place to go!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.