Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Huber Heights, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,593 reviews
5 stars
1,398
4 stars
669
3 stars
242
2 stars
85
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees are praised for helpfulness while others are reported as rude or unhelpful.
Product Availability
Frequent issues with inventory accuracy and availability, leading to customer frustration.
Delivery Issues
Numerous complaints about delivery mistakes and poor communication regarding delivery schedules.
Store Cleanliness
Generally positive remarks about store cleanliness, though some customers noted disorganization in certain areas.
Helpful Staff
Several customers highlighted specific employees for their exceptional service and product knowledge.
- EBemmalynne benton1 day ago5.0Ben from the paint center needs a raise! He knows how to help a gingerbread project succeed.
- MLMike LowreyNov 7, 20252.0Lowe’s has really gone down hill. The store displays, especially around the bathroom and fixture section, look thrown together and poorly maintained. We were looking for new shower surrounds and the ones they have on display looked old and dirty. Hard to find what you need, and half of the time items are missing, mislabeled, or just scattered. Only self-checkout now, really? That’s just sad. When you’re spending money on home improvement supplies or anywhere for that matter, you expect a real person to check you out. Not be forced to scan everything yourself like you're working there. I think Menards is a much more customer friendly store and is a much more enjoyable shopping experience. It may be a little farther drive but for now, it worth it. Hopefully Lowe's can turn it around.
- ASAlex SodhiOct 31, 20251.0The thin blonde lady who works returns is always the worst. So abrasive she came up in conversation at Bunkers. If you can’t fire a nasty attitude employee why keep them in customer service???
- SMSamuel McKeeOct 22, 20251.0Wife stopped by to buy a dryer. They still had our old address on the account, so she made sure the associate changed it to the new address. She watched over his should to make sure he entered the new address correctly to set it as the default. She was promised it would be delivered the following day to the new address she had just given them. That evening she called me from work to say they'd just sent her a text telling her it would be delivered to the old address, not the one she had given them, tomorrow. She couldn't call them from work so I called them immediately. After wasting a long time on the voice menu begging to speak to a human being I finally got through to someone and got the address changed to the correct one. This icing on the cake? I was told "since YOU (!) are changing the delivery address that will change the delivery date." We had already arranged our work schedules so that someone could be there at the time we were told it would be delivered, and LOWES changed the delivery address from the right one we gave them to the wrong one they arbitrarily decided to deliver to--we didn't change a damn thing, merely called to have them correct their mistake. Horrible, horrible customer experience all around. Now I wait and see if the dryer even gets delivered at all. Follow-up: After all that, they still tried to deliver it to the old address. Does it hurt to be that stupid?
- JJJeeba JonesOct 20, 20251.0From Columbus Ohio and did a job in Dayton that required a trip to lowes. Had the materials needed but when it came to employees that were supposed to help load concrete there was a lot of confusion, not enough communication and had to make 2 separate purchases and waited in parking lot for an hour waiting on fork lift. When time is everything on a out of town job, I wasn't happy about wasting an hr for such a cluster. Employees were not very helpful. Took 4 to get me answers
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Huber Heights, OH?
Lowe's offers a wide range of products including appliances, tools, paint, flooring, plumbing supplies, outdoor and gardening equipment, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, and many others.
What are the operating hours for Lowe's Home Improvement in Huber Heights, OH?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check my order status or pick up an order from Lowe's?
You can check your order status online by logging into your MyLowe’s account or entering the order number. When your order is ready for pickup, you'll receive an email with instructions and pickup location. Bring your order confirmation and photo ID for pickup.
What payment methods are accepted at Lowe's Home Improvement in Huber Heights?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation and repair services does Lowe's provide?
Lowe's offers many installation services such as appliance, flooring, kitchen, bathroom, HVAC, lighting, roofing installations, and repair services. They also provide free delivery and free haul away for certain products.
Where is Lowe's Home Improvement located in Huber Heights?
Lowe's is located at 8421 Old Troy Pike, Huber Heights, OH 45424, USA.
Which nearby places can I visit along with Lowe's in Huber Heights?
Nearby places include Kohl's department store, El Toro Mexican Bar & Grill for dining, and PetSmart for pet supplies. These locations offer convenient options for shopping and dining during your visit.
Are there medical facilities near Lowe's Home Improvement in Huber Heights?
Yes, nearby medical facilities include Dayton Children's Outpatient Testing Center and Urgent Care, Grandview Hospital and Medical Center, and several pediatricians and allergists such as Linda Odenigbo, MD and Family Allergy & Asthma.
How can nearby automotive services help when visiting Lowe's Home Improvement?
Nearby automotive services like AAA Tire and Auto Service and Jiffy Lube provide convenient car maintenance and repair options if you need vehicle assistance before or after shopping at Lowe's.