Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hilliard, OH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,240 reviews
5 stars
677
4 stars
292
3 stars
97
2 stars
40
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report rude or unprofessional behavior.
Product Availability
Customers frequently mention that the store has a good selection of products, but there are complaints about low stock and issues with pricing.
Store Experience
Many reviews highlight the cleanliness and organization of the store, but there are also complaints about long wait times for assistance.
Delivery Issues
Several customers experienced problems with delivery services, including delays and poor handling of appliances.
Employee Recognition
Specific employees received commendations for their exceptional service, indicating that there are standout staff members despite overall service inconsistencies.
- GSGeorge Suddeth2 days ago1.0I'm just starting a small indoor sensory room/shed for girlfriend's special needs class(free standing 3 walls & lattice).Needed an estimate & had a few questions as well. Tyler, who found it hard to pull himself away from a young lady at the desk was very reluctant to help answer my questions. I asked about how many 2"x4"x8' I might need, after I showed him some plans in a notebook. His answer "that's what contractors are for, I'm off at 4pm". Not sure why he was irritated with my questions.I thought that's what employees at the "service desk" were supposed to do. I hear Home Depot has lumber also.
- ZAziad abuzalta6 days ago5.0Lowest prices
- MFMerri FarrellNov 11, 20255.0Always items for my home, seasonal items are unique. Sales are good, friendly associates
- JJJRNov 3, 20255.0I appreciate having orchids in the garden center area. Wish I had mire room to purchase more.
- NKNaeem KhanOct 22, 20255.0Your usual big box store. Every thing for do it your-selfers and construction contractors.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hilliard, OH?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Hilliard, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement in Hilliard offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account and you will receive email updates about your order.
What payment options are accepted at Lowe's Home Improvement in Hilliard?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What are some installation services provided by Lowe's Home Improvement?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting and ceiling fans, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby dining options close to Lowe's Home Improvement in Hilliard, OH?
Yes, nearby dining options include Demo's Grille (Greek cuisine), Hale's Ales & Kitchen (pub and coffee shop), Mill Run Ale House (restaurant and bar), Panera Bread (cafe and bakery), Skyline Chili (American fast food), and Super Suppers (diner).
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and can provide propane exchange services.
Are there any nearby fitness or sports venues near Lowe's Home Improvement in Hilliard?
Yes, TITLE Boxing Club Hilliard and Jurassfit gym are nearby for fitness and sports activities.
How can nearby services like Minute Key help me when visiting Lowe's Home Improvement?
Minute Key offers key and locksmith services nearby, which can be convenient if you need to make or duplicate keys while shopping at Lowe's.