Store your belongings at Extra Space Storage on 3450 Parkway Ln in Hilliard, OH today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Ashley and Scott, received high praise for their friendliness, professionalism, and willingness to assist customers.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to their units and the straightforward online reservation process.
Overall Experience
Many reviews highlight a seamless and pleasant experience, with customers expressing satisfaction and recommending the facility to others.
Issues with Access
A few customers reported difficulties with accessing their units, indicating some inconsistencies in the access system.
JM
Jenn M
3 days ago
5.0
Ty was amazing. Great attitude and knowledgeable. Made the whole experience a breeze
KL
Karin Laing
Nov 9, 2025
5.0
Highly recommend. Good pricing and great customer service.
YB
Yuriy Boot
Nov 8, 2025
5.0
Has been great for storage. My unit has a door on both sides which makes it super convenient. Great customer service and nice portal for online payment and allows me to open the gate from my phone.
LA
latise Auton
Oct 28, 2025
4.0
This place is amazing. This is my first time renting a storage unit at first I was so confused but the staff here took their time they had patient with me. They helped me to the best of their ability. Ashley stayed in contact with me. Make sure that everything was good. She helped me with my payments. It was just a nice experience up-and-down I Rent here again and recommend this place to anyone.
DW
Donald White
Oct 27, 2025
5.0
Ashley was amazing!! She is very knowledgeable and talented when it comes to helping decide on wich unit best fits your needs she makes you feel at home and welcomed the minute you step inside of the door at extra Space storage!I highly recommend stopping in to see her for any of your storage needs!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hilliard, Marble Cliff, and Upper Arlington.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Hilliard, OH?
Extra Space Storage is open every day from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
The storage facility is located at 3450 Parkway Ln, Hilliard, OH 43026, US.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up units, climate controlled and non-climate controlled, and vehicle storage options such as RV, boat, and car storage.
Does Extra Space Storage provide packing and moving supplies?
Yes, you can purchase moving and packing supplies including boxes both online and at local facilities.
Can I access my storage unit any time?
Gate access hours are daily from 6:00 AM to 10:00 PM, during which customers can access their units. Office hours may differ for personal assistance.
Are there any discounts available for renting storage units online?
Yes, renting online today can get you up to 40% off your storage unit rental fees.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there security measures at Extra Space Storage?
Yes, the facility offers electronic gate access and has a manager living on site to ensure exceptional security.
What nearby services can I visit around Extra Space Storage for related needs?
Nearby you can find related services such as 1-800-BOARDUP of Columbus for damage restoration and plumbing, Re-Bath for bathroom remodeling, and ServiceMaster for home damage restoration.
What local retail stores are close to Extra Space Storage that could help with home improvement or moving?
Nearby retail stores include Lowe's Home Improvement for supplies, and At Home for furniture and home goods, which could be convenient before or after your storage visit.
How can nearby automotive and equipment services assist customers of Extra Space Storage?
Nearby automotive repair shops like The W W Williams Company LLC and Date Palm Auto Glass Shop can assist customers with vehicle maintenance if storing vehicles at Extra Space Storage.