Extra Space Storage

4.9
545 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3450 Parkway Ln in Hilliard, OH today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3450 Parkway Ln, Hilliard, OH
43026, United States

Hours

Reviews

4.9
545 reviews
5 stars
507
4 stars
21
3 stars
7
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ashley and Scott, received high praise for their friendliness, professionalism, and willingness to assist customers.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to their units and the straightforward online reservation process.

Overall Experience

Many reviews highlight a seamless and pleasant experience, with customers expressing satisfaction and recommending the facility to others.

Issues with Access

A few customers reported difficulties with accessing their units, indicating some inconsistencies in the access system.
  • JM
    Jenn M
    3 days ago
    5.0
    Ty was amazing. Great attitude and knowledgeable. Made the whole experience a breeze
  • KL
    Karin Laing
    Nov 9, 2025
    5.0
    Highly recommend. Good pricing and great customer service.
  • YB
    Yuriy Boot
    Nov 8, 2025
    5.0
    Has been great for storage. My unit has a door on both sides which makes it super convenient. Great customer service and nice portal for online payment and allows me to open the gate from my phone.
  • LA
    latise Auton
    Oct 28, 2025
    4.0
    This place is amazing. This is my first time renting a storage unit at first I was so confused but the staff here took their time they had patient with me. They helped me to the best of their ability. Ashley stayed in contact with me. Make sure that everything was good. She helped me with my payments. It was just a nice experience up-and-down I Rent here again and recommend this place to anyone.
  • DW
    Donald White
    Oct 27, 2025
    5.0
    Ashley was amazing!! She is very knowledgeable and talented when it comes to helping decide on wich unit best fits your needs she makes you feel at home and welcomed the minute you step inside of the door at extra Space storage!I highly recommend stopping in to see her for any of your storage needs!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.